Johnson Controls · Delhi
Sales & Business
ROLE:-
This is part of our Building Technologies & Solutions business at Johnson Controls. We are seeking a seasoned sales professional with a proven track record of success selling performance contracts for commercial buildings, which results is reducing energy costs for our customers.
Under general direction, responsible for the sale of large, complex, bundled offerings with guaranteed savings to high potential, solution sales customers at the C-level.
Promote the JCI value proposition at the executive level by providing solutions to the customer’s business and financial challenges.
Builds and manages long term customer relationships/partnerships with key and target building owners. Responsible for customer satisfaction.
Executes the sales process to aid in cultivating and managing long-term relationships and in seeking out, qualifying and closing new sales and guaranteed savings opportunities.
Leverage monthly checkpoints to gain progressive commitments from the customer.Seeks to expand the depth and breadth of offerings within that account through Upselling .
Positions renewable service agreements and guaranteed savings as the foundation of managed account relationships.
JOB PROFILE :-
Sell the JCI offerings persuasively, persistently and confidently to building owners and owner representatives at the Executive Level while reaching optimal profit levels. Particularly focusing on selling performance contracting while ensuring that we achieve maximize share of customers business. Focuses on demonstrating value at the executive level by providing solutions to business and financial challenges as well as working through gateways to achieve win-win status.
Builds partnering relationships with the economic buyer, owner or owner representatives responsible for the decision making process to drive the solution sales of JCI offerings. Manages ongoing sales process, develops relationship, responds to and anticipates customer needs. Actively listens, probes and identifies concerns. Understands the customer's business and speaks their language. Demonstrates financial and business acumen to develop credibility, loyalty, trust and commitment.
Seeks out, targets and initiates contact with prospective customers. Develops network of contacts. Understands and leverages sales process checkpoints as well as demonstrates evidence of gaining small trial closes and commitments. Qualifies and assesses potential customers. Refers leads to other business segments.
Addresses customer's financial, business, operational and environmental objectives, needs and requirements. Recommends solutions that match the customer’s business and financial challenges. Differentiates JCI services and products from competitors based on business benefits and knowledge of competitor’s business strategies.
Effectively writes, presents and communicates proposals. Secures major opportunities through the use of financial agreements. Negotiates value, addresses resistance when demonstrated, and closes the sale.
Utilizes applicable sales tools effectively (Salesforce) to plan and document progress as well as increase business opportunity in accounts. Leverages JCI sales process monthly checkpoints to gain progressive commitments from the customer. Manages the sales process steps of the pipeline with a focus on completing the Opportunity Action plan and meeting the milestones in the customer’s buying process.
Extensive Interaction with the Service Sales team by building and fostering team relationships to ensure customer satisfaction. Solicits support from and communicates effectively with Solutions Team /Auditors. Develops relationship with Systems and Service sales organization to exceed customers' expectations. Owns and facilitates the customer relationship particularly when selling Performance Contracting initiatives.
Acts as the customer’s advocate in interactions with the JCI organization to ensure the customer obtains the best value from the JCI offerings. Sets appropriate customer expectations on JCI product and service offerings. Participates in final project inspection. Ensures that the customer is trained and oriented to system operation or the value of services delivered.
Assists in the development of the team and marketing plans & strategies. Aides in the implementation of these strategies and action plans. Targets new customers based on vertical market strategies.
Keeps management informed of progress and account status. Knows when to call for assistance from upper management to keep the sales process moving.
Qualifications Required
Bachelor’s degree in business, engineering, or related discipline required.
A minimum of 10 years progressive field sales experience at the C-level in Performance Contracting Business
Excellent initiative, and interpersonal communications skills.
Demonstrated ability to influence the market at key levels.
Ability to travel
Preferred
Bachelor of Engineering or MBA preferred.
Experience selling energy solutions performance contracts