Who we are:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
The Application Engineer is responsible for providing technical support, primarily in customer proposals, system design, and solution development for integrated security systems. This includes understanding customer requirements and translating them into end-to-end security solutions (Access Control, CCTV, Perimeter Intrusion Detection) with clear costing, timelines, and resource planning.
The role will also involve engagement with customers alongside the business development team to present technical capabilities, solution architecture, and project approach.
How you will do it:
- Provide technical support by responding to customer requirements with detailed analysis of security system design, including system architecture, hardware selection, and integration approach
- Develop design proposals, system layouts, and compliance with project specifications to meet customer needs
- Work closely with Sales, Engineering, and Operations teams to align solutions, costing, and delivery feasibility
- Prepare technical submissions, drawings, and proposals, including system schematics and high-level design documentation
- Perform cost estimation based on drawings, specifications, and site requirements
- Generate Bill of Quantities (BOQ) and ensure accuracy for proposal submissions
- Provide technical presentations to customers on proposed solutions
- Work collaboratively across functions to ensure solution standardisation and best practices
- Knowledge of Johnson Controls security solutions will be an advantage
What we look for:
- Bachelor's Degree in Process & Instrumentation Engineering, Electrical and Mechanical Engineering with minimum 5 year relevant working experience
- Strong knowledge in security systems (e.g. CCure, Lenel, Genetec, Milestone, etc.)
- Experience in system integration and security solution design for commercial, industrial, or critical infrastructure projects
- Familiarity with networking fundamentals, servers, and system architecture
- Basic programming / configuration experience (e.g. access control logic, system integration, or API-based platforms) is an advantage
- Experience in pre-sales, proposal, or application engineering role preferred
- Willing to travel for site visits and customer engagement across Malaysia