Johnson Controls · Bengaluru
Other
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
The International Coordinator supports the distribution center’s global supply chain by planning and executing international outbound shipments, ensuring regulatory compliance, and coordinating cross-functional activities. This role acts as the primary liaison with international customer service teams, freight forwarders, carriers, and internal teams to achieve on-time, accurate, and cost-effective international distribution.
Key Responsibilities:
· Plan, schedule, and coordinate international outbound shipments (air, ocean, road, rail) to/from suppliers, manufacturers, and customers.
· Provide estimates of customer orders.
· Prepare and verify international documentation (commercial invoices, packing lists, bills of lading/air waybills, packing declarations, certificates of origin, HS codes, Incoterms, export/import licenses, ISF/ACI where required).
· Ensure compliance with international trade regulations and company policies (customs compliance, sanctions screening, embargoes, license requirements, product classifications, labeling, and safety standards).
· Liaise with freight forwarders, carriers, customs brokers, and third-party logistics providers to obtain rates, secure capacity, track shipments, manage transit times, and resolve exceptions.
· Maintain accurate data in SAP systems; monitor shipment status, and KPI metrics (OTD, damage/loss).
· Develop, implement, and continuously improve standard operating procedures for international logistics.
· Ensure a safe working environment and adhere to all warehouse and transportation safety policies.
Qualifications:
· High school diploma or equivalent.
· 3–5+ years of experience in international logistics, global trade compliance, or distribution center operations; experience in a distribution center setting preferred.
· Strong knowledge of international trade concepts: Incoterms and HS classification.
· Experience with SAP and proficiency in data analysis (Excel; SQL or similar a plus).
· Demonstrated ability to manage documentation and regulatory requirements for international shipments.
· Excellent communication, and relationship-building skills; ability to coordinate across multiple internal and external stakeholders.
· Strong organizational and time-management skills; detail-oriented with a focus on accuracy and compliance.
· Problem-solving mindset with the ability to handle competing priorities and tight deadlines.
Required Certifications:
· 49 CFR, IATA and IMDG certification, or other logistics/trade compliance credentials.
Working Conditions:
· Primary work is in a distribution-center; may require standing, lifting, and occasional physical tasks related to logistics operations.
· Fast-paced atmosphere with strict deadlines; time may be required outside normal business hours to support international shipments.
HIRING SALARY RANGE: $46,000 - $63,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data). This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.