Kognitos · San Francisco
OtherProduct RemoteFullTimeposted 8w ago
Kognitos | Mountain View, CA (Hybrid) — open to remote for the right candidate | Full-time
Kognitos is a neurosymbolic agentic AI platform that automates finance, accounts payable, healthcare, and IT workflows in plain English — an approach the company calls “English as Code.” By combining large language models with symbolic reasoning, Kognitos eliminates hallucinations and ensures every automation follows deterministic business logic, with patented conversational exception handling that captures tribal knowledge and turns it into documented enterprise IP. Kognitos is trusted by enterprise customers including PepsiCo and Wipro, and is headquartered in Mountain View, CA, with engineering and customer-success teams distributed across North America, Europe, and India.
As a Forward Deployed Engineer, you'll sit at the intersection of engineering and customer success — embedding directly with enterprise customers to design, build, and ship automations on the Kognitos platform. You'll turn ambiguous, undocumented business processes into working, production-grade automations, often writing code alongside customer teams, and you'll be the feedback loop that shapes our product roadmap based on what you learn in the field.
Partner directly with enterprise customers — finance, AP, healthcare, and IT teams — to scope, design, and implement automations on the Kognitos platform
Translate ambiguous business requirements and undocumented processes into working “English as Code” automations
Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources
Debug and resolve production issues at customer sites, often under time pressure
Own the technical relationship with key accounts through onboarding, deployment, and expansion
Feed field learnings back to product and engineering to improve the platform for every customer
Travel to customer sites as needed (up to ~25%)
3+ years of experience as a software engineer, solutions engineer, or forward deployed engineer, ideally in a customer-facing technical role
Strong proficiency in Python and/or another general-purpose language; comfort reading and writing production code
Experience integrating with enterprise systems (REST/SOAP APIs, databases, ERP or finance systems, or RPA tools)
Ability to operate independently in ambiguous, fast-moving customer environments
Excellent communication skills — able to explain technical tradeoffs to both engineers and business stakeholders
Comfort with occasional travel
Background in enterprise automation, RPA, or workflow orchestration (e.g., UiPath, Automation Anywhere, Camunda)
Experience with LLMs, NLP, or AI-driven automation
Prior experience in finance, accounts payable, or healthcare operations
Startup experience, particularly at a Series A/B stage company
Ground-floor opportunity at a fast-growing, well-funded AI automation company
Direct impact on product direction — your fieldwork shapes what gets built next
Work with category-defining “English as Code” technology
Collaborative, distributed team across North America, Europe, and India
Note: Location, compensation, and specific requirements are placeholders — update before publishing to match the actual role.
You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.
Kognitos is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.