At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
As part of the Insight Client Engagement team, you will help coordinate activities across the growing team and serve as a key point of contact in the client–analyst relationship. You will manage client interactions throughout the pre- and post-sales process, supporting the continued expansion of Kpler Insight.
In this role, you will collaborate closely with the Sales and Insight teams, as well as with prospects and clients. You should feel confident engaging clients on the energy commodities markets, as well as the wider commodity landscape
Key Responsibilities
- Act as the primary liaison between Kpler's commercial teams and the Insight analyst team, ensuring seamless collaboration and knowledge sharing.
- Partner with Sales and Marketing to support the sales process for Kpler Insight, leveraging Kpler's proprietary data and market intelligence to demonstrate the value of our solutions to prospects and clients.
- Deliver compelling product demonstrations, market insights, and cross-commodity updates to support both new business opportunities and ongoing client engagement.
- Collaborate with the wider Insight team to coordinate and deliver tailored, in-depth presentations and analysis for strategic client engagements.
- Promote Kpler's research, market intelligence, and thought leadership across external stakeholders, building strong relationships with clients, industry participants, and both mainstream and specialist media.
- Represent Kpler as a market expert by producing and hosting company webinars, as well as speaking at external webinars, conferences, and industry events.
- Contribute to the continuous enhancement of Kpler's commodity market coverage by identifying opportunities for improvement and working closely with the Insight team to implement them.
- Act as a trusted subject matter expert, providing market intelligence and commercial support to help drive customer engagement, adoption, and business growth.
Experience & Background
- 5+ years' experience in trading, market analysis, or research within a major commodity market.
- Strong expertise in at least one of the following sectors: oil, gas/LNG, or dry bulk, with a solid understanding of commodity market dynamics.
- Professional ability to communicate effectively with clients, partners, and industry stakeholders.
- Proven ability to analyse complex market data and communicate clear, actionable insights to internal and external audiences.
- Confident and engaging public speaker, with experience presenting at industry conferences, client events, or webinars.
- Excellent stakeholder management and communication skills, with the ability to build credibility with clients and prospects in high-pressure, fast-paced environments.
- Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to create high-quality market analysis and presentations.
- Comfortable representing the business externally and acting as a trusted subject matter expert.
- Professional proficiency in Mandarin, with the ability to communicate effectively with clients, partners, and industry stakeholders.
- Experience working within a sell-side research organisation is desirable.
- Experience engaging with live media, including interviews, broadcasts, or industry commentary, is desirable.
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen
We act decisively and with purpose, going the extra mile.
We build
together
We foster relationships and develop creative solutions to address market challenges.
We are here to help
We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.