We are seeking a talented member to join its Collections department. The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.
Responsibilities
- Responsible for own portfolio of clients
- Maintain strong attorney and client relationships
- Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
- Perform collection calls on a daily basis
- Maintain level of communication with attorneys and clients via telephone and email
- Interact with Billing Department regarding client account status
Requirements
- 5+ years of high volume law firm collections experience
- Accounts Receivable knowledge/experience in addition to collections experience is a plus
- Experience in Aderant and Star Collect preferred
- High school diploma/GED required