Manager, Platform Solution Development (Business Analysts)

Are you ready to lead business analysis and solution design capabilities that shape scalable enterprise platform solutions? 

Do you excel at building high-performing teams, translating business needs into actionable solution designs, and driving alignment across business and technology stakeholders? 

About the Business 

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance 

About Our Team 

The Platform Solution Development team supports the shared insurance platform by leading business analysis, solution design, requirements definition, and solution enablement across platform modernization and operational enablement initiatives. The team works across product, technology, operations, and support to translate business needs into scalable, high-quality solutions across existing monolithic platform infrastructure and modernized API-driven and batch-enabled capabilities. 

We operate in a collaborative, cross-functional environment focused on clear ownership, consistent requirements practices, strong solution design standards, and continuous improvement. The team is dedicated to improving solution quality, delivery efficiency, requirements reuse, reduced rework, and steady progress toward standardized, platform-aligned solution patterns. 

About the Role 

The Manager, Platform Solution Development leads the definition, delivery, and continuous improvement of business analysis and solution design capabilities across the shared insurance platform. This role is accountable for ensuring business needs are clearly translated into high-quality, scalable solutions that support platform modernization, operational enablement, accuracy, traceability, and continuity. 

You will help establish Platform Solution Development as a core organizational capability by driving consistent requirements practices, clear ownership of solution design, and effective collaboration across teams. This role includes responsibility for recruiting, developing, coaching, and managing the performance of a team of Business Analysts, while informally leading cross-functional contributors across product, technology, operations, and support. 

This role is based in Alpharetta, GA, with an expectation of three days per week in office. 

What Success Looks Like 

Success in this role requires a proven people leader who can build and develop high-performing Business Analyst teams, communicate with clarity and influence across business and technology stakeholders, and deliver scalable enterprise platform solutions through strong business process, solution design, API, integration, and modern platform architecture expertise. 

• Builds trust, develops talent, provides meaningful feedback, creates accountability, and improves team capability, delivery quality, and effectiveness. 

• Communicates clearly, actively listens, influences decisions, navigates conflict constructively, and creates alignment across technical and business audiences. 

Enable AI-Powered Customer Solutions 

• Translates platform capabilities into reusable services consumable by applications, partners, and AI agents. 

• Balances innovation, security, governance, and customer value when enabling AI-driven experiences. 

• Identifies opportunities where AI can reduce customer implementation effort and accelerate adoption of platform capabilities. 

Responsibilities 

• Lead the end-to-end solution lifecycle by aligning customer needs, business priorities, and platform capabilities. 

• Define strategy and roadmap priorities that balance business value, delivery efficiency, and technical constraints. 

• Drive solution decisions that support scalable, reusable, platform-aligned outcomes. 

• Lead the creation and management of requirements artifacts, including user stories, process flows, and functional specifications. 

• Ensure strong documentation standards, requirements traceability, and alignment between business needs and technical delivery. 

• Build and evolve the Business Analysis function by setting standards, coaching analysts, improving practices, and developing team capability. 

• Hire, develop, coach, and manage Business Analysts with a focus on accountability, sustainable performance, and delivery quality. 

• Communicate clearly, actively listen, build trust, and align cross-functional stakeholders across business, product, engineering, operations, and support. 

• Translate complex business needs into actionable solution designs and explain technical concepts in ways that resonate with technical and non-technical audiences. 

• Use data, KPIs, and structured analysis to guide solution decisions, identify trends and risks, and improve solution quality and delivery outcomes. 

• Apply technical and platform understanding of APIs, data models, integration patterns, XML, JSON, workflow automation, low-code capabilities, and modern platform architectures. 

• Work across monolithic and modernized technology environments to support platform modernization and operational enablement initiatives. 

• Set clear expectations, create accountability, motivate teams, and drive delivery against defined goals and performance metrics. 

• Navigate conflict constructively, influence decisions, and drive outcomes in complex cross-functional environments. 

• Foster innovation and continuous improvement by identifying high-impact opportunities and improving requirements practices, processes, and solution delivery approaches. 

• Take ownership of personal growth by seeking feedback, learning from experience, leveraging networks, and aligning development plans with evolving business needs. 

Requirements 

• 8+ years of experience in business analysis, solution development, product solution leadership, or a related discipline. 

• Experience developing and executing complex requirements and solution designs across enterprise-scale systems. 

• Track record of hiring, developing, coaching, and managing people, ideally including Business Analysts. 

• Bachelor’s or Master’s degree in a technical subject such as Computer Science or Engineering, or in a business discipline, preferred but not required. 

• MBA or management degree desirable. 

• Strong understanding of business analysis practices, requirements lifecycle management, solution design, documentation standards, and traceability. 

• Experience onboarding products, services, and features onto enterprise platforms and translating business needs into scalable solution designs. 

• Ability to use data, KPIs, and structured analysis to guide decisions, identify trends and risks, and improve outcomes. 

• Strong communication, active listening, stakeholder management, and influencing skills across business and technology audiences. 

• Ability to navigate conflict constructively, build trust, create alignment, and drive outcomes in cross-functional environments. 

• Demonstrated ability to set expectations, create accountability, motivate teams, and deliver against goals and performance metrics. 

• Commitment to continuous improvement, innovation, self-development, and building sustainable high-performing teams. 

Technical & Platform Acumen 

• Understanding of APIs, integration patterns, data models, XML, JSON, workflow automation, low-code capabilities, and modern platform architectures. 

• Experience working across monolithic and modernized technology environments. 

• Experience integrating AI capabilities into enterprise platforms, including support for agent-driven workflows and AI-assisted business processes. 

• Understanding of Model Context Protocol (MCP), tool-based AI integrations, API-driven service discovery, and secure platform enablement patterns. 

• Knowledge of modern AI application architectures, including context management, retrieval patterns, orchestration frameworks, and governance considerations. 

Working for you: 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits 

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan 

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs 

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity 

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits 

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts 

• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice