LG Electronics · San Francisco
Designposted 5mo ago
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Role Overview
This position is an Industrial Design-based Product Designer role with a strong emphasis on research, consumer insights, trend analysis, and business context. The role is responsible for translating Voice-of-Customer (VoC), market research, trend studies, and business landscape inputs into clear product design direction and concept outcomes for North America programs.
Design output in this role is expected to be insight-led and strategically grounded. The designer will be responsible not only for creating concepts, but for integrating research, consumer understanding, and market realities into their work. This is not a role focused on surface aesthetics alone, and it is not a UX Product Designer role; the primary discipline is industrial design and physical product development, informed by deep insight work.
Key Responsibilities
Research-Driven Product Design
● Lead industrial design ideation and concept development grounded in consumer insights, VoC data, trend research, and business inputs.
● Translate research findings into product design principles, opportunity areas, and concept direction.
● Ensure design decisions are clearly tied to customer needs, market context, and strategic objectives—not aesthetics alone.
Consumer Insights & VoC Integration
● Analyze VoC feedback, customer data, and usage patterns to identify unmet needs, experience gaps, and opportunity spaces.
● Synthesize qualitative and quantitative research into actionable insights that directly inform product concepts and platform decisions.
● Represent North America consumer behavior and cultural context in early design and planning discussions.
Trend, Market & Business Context
● Conduct focused trend studies related to product form, experience, interaction, lifestyle, and consumer behavior.
● Analyze competitive and business landscape factors to ensure design concepts are differentiated and commercially relevant.
● Use research tools (WGSN, Mintel, Statista, etc.) selectively to support concept justification and strategic alignment.
Product Design Execution & Communication
● Develop form studies, concept alternatives, and experience-led design proposals informed by insight work.
● Create product-related visual materials (concept renderings, diagrams, CMF narratives, presentation graphics) that clearly communicate rationale.
● Present insights, design direction, and concept logic to cross-functional and leadership stakeholders.
Cross-Functional Collaboration
● Partner closely with Product Planning, Research, Engineering, and HQ teams to align design direction with business strategy and technical feasibility.
● Maintain structured documentation of research sources, insights, and design rationale to support continuity and reuse across programs.
Key Deliverables
● Insight-led concept ideation packages and form studies
● Consumer and VoC insight briefs translated into design implications
● Trend, market, and competitive analysis summaries
● Opportunity frameworks linking research to product direction
● Presentation-ready design storytelling materials
Benefits Offered Full-Time Employees:
Benefits Offered Temporary/Contractors:
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.