About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Lead Field Quality Technician
Position Overview
At Lucid, we are redefining the future of luxury electric mobility. We are seeking an experienced and hands-on Lead Field Quality Technician to provide technical leadership for vehicle investigations, advanced diagnostics, root cause analysis, corrective action validation, and field quality improvement initiatives.
The ideal candidate combines deep automotive and electric vehicle expertise with strong leadership, organization, and communication skills. This role will guide the daily technical work of Field Quality Technicians, coordinate complex vehicle investigations, maintain high standards for safety and documentation, and serve as a key technical link between Field Quality, Engineering, Manufacturing, Supplier Quality, Service, Warranty, and Program teams.
What You Will Do
Technical Leadership and Work Coordination
- Provide day-to-day technical direction, coaching, and task coordination for Field Quality Technicians supporting vehicle investigations and validation activities.
- Prioritize assignments based on customer impact, safety, business urgency, vehicle availability, and investigation needs.
- Coordinate vehicle, parts, tools, equipment, and technician readiness for planned investigations.
- Review technical work for completeness, accuracy, quality, safety, and adherence to approved procedures.
- Escalate technical risks, resource constraints, and investigation blockers to Field Quality leadership.
- Support onboarding, technical development, and knowledge sharing across the technician team.
Advanced Vehicle Diagnostics and Investigation
- Lead advanced diagnosis, maintenance, repair, and upgrades of Lucid vehicles and engineering test vehicles.
- Lead complex investigations across electrical, powertrain, chassis, body, thermal, infotainment, connectivity, and software-related systems.
- Direct concern replication, failure analysis, vehicle inspection, component removal, evidence preservation, and root cause support activities.
- Analyze diagnostic data, vehicle logs, fault codes, electrical measurements, communication networks, and physical evidence.
- Ensure investigation findings, conclusions, open questions, and recommended next steps are documented and communicated clearly.
Field Quality and Corrective Action Support
- Partner with Field Quality Engineers to plan and execute structured root cause investigations of vehicle and component failures.
- Lead hands-on validation of containment actions, permanent corrective actions, engineering changes, repair procedures, and software releases.
- Coordinate support for campaigns, containment initiatives, fleet monitoring, launch activities, and escalated field concerns.
- Conduct and oversee road tests and functional evaluations to reproduce concerns and confirm repair effectiveness.
- Provide timely, evidence-based technical input during cross-functional issue reviews.
Quality, Safety, and Operational Excellence
- Promote consistent diagnostic methods, standard work, accurate work orders, data traceability, and high-quality technical documentation.
- Ensure safe operation of hand tools, power tools, torque equipment, lifting devices, diagnostic equipment, and high-voltage systems.
- Maintain an organized, clean, and safe work environment, including test equipment, special tools, removed components, and parts inventory.
- Protect the confidentiality of vehicle testing, procedures, engineering information, customer information, and proprietary data.
- Identify opportunities to improve investigation efficiency, service diagnostics, repair methods, and team capability.
Collaboration and Communication
- Serve as a primary technical point of contact for technician-level investigation planning and execution.
- Collaborate effectively with Engineering, Manufacturing, Supplier Quality, Service, Warranty, Program, and management teams.
- Communicate technical status, risks, findings, and support needs in a concise and actionable manner.
- Demonstrate ownership, sound judgment, urgency, teamwork, and a customer-first mindset.
What You Bring
Required Qualifications
- High School Diploma or GED.
- Automotive technician degree, certification, or equivalent work experience.
- Seven years of automotive diagnostics, repair, quality, testing, or technical investigation experience.
- Demonstrated experience leading technical work, coordinating shop or investigation activities, mentoring technicians, or serving as a senior technical resource.
- Knowledge of vehicle electrical and mechanical systems, diagnostic methodologies, and structured problem solving.
- Experience diagnosing complex concerns using scan tools, digital multimeters, oscilloscopes, breakout equipment, and related diagnostic tools.
- Knowledge of electric vehicle architecture, including High Voltage (HV) and Low Voltage (LV) systems and EV powertrains.
- Ability to interpret wiring diagrams, service information, engineering drawings, technical procedures, and diagnostic data.
- Strong planning, organization, analytical thinking, decision-making, written communication, and verbal communication skills.
- Ability to use Microsoft Office applications and learn proprietary diagnostic and engineering software.
- Valid driver's license and ability to safely operate vehicles for evaluation purposes.
Preferred Qualifications
- ASE certification; ASE Master Technician certification is highly desirable.
- EPA Section 609 certification.
- Previous OEM Master Technician certification.
- Extensive experience with electric vehicle diagnosis and repair.
- Working knowledge of CAN bus, automotive Ethernet, vehicle communication protocols, data logging, and software troubleshooting.
- Experience supporting engineering investigations, vehicle testing, launch, warranty, campaigns, or field quality activities.
- Experience training or mentoring automotive technicians.
- Associate's or Bachelor's degree in Automotive Technology, Engineering Technology, or a related field.
- Forklift certification.
Success in This Role
- Guide the technician team to execute safe, disciplined, and timely investigations.
- Rapidly diagnose and coordinate resolution of complex vehicle concerns.
- Provide complete and reliable technical evidence that supports engineering decisions.
- Improve the consistency and quality of investigation documentation and validation work.
- Help reduce repeat repairs, warranty exposure, vehicle downtime, and customer disruption.
- Build technician capability through coaching, standard work, and knowledge sharing.
Essential Physical Requirements:
- Standing and Walking: Ability to stand and walk for 8–12 hours per shift on hard surfaces in a production environment.
- Manual Dexterity: Frequent use of hands for handling tools, assembling components, and operating machinery. Requires fine motor skills and grip strength.
- Lifting and Carrying: Ability to lift, carry, push, or pull items weighing 10–50 lbs regularly; occasional lifting up to 75 lbs with assistance.
- Reaching and Bending: Routine reaching above shoulders, bending and twisting at the waist, and squatting as part of processes and tasks.
- Repetitive Motions: Continuous arm, hand, and wrist movements for tasks such as fastening, positioning, and installing.
- Climbing: Occasional use of steps to access areas at different heights.
- PPE Expectations: Must wear required PPE (safety shoes, gloves, protective sleeves, eye and hearing protection) as per company safety standards.
Equal Employment Opportunity
At Lucid, we do not just welcome diversity, we celebrate it. Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, or any other characteristic protected under applicable state or federal laws and regulations.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.