Quality Operations Manager

Manufacturing & Operationsposted 2w ago

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Quality Operations Manager

About Lucid

Lucid is building a future where people no longer compromise between doing great things and living sustainably. By creating the most advanced electric vehicles and energy systems, we are redefining what is possible through exceptional design, performance, and technology.

At Lucid, you will have the opportunity to work alongside some of the most talented individuals in the automotive and technology industries while helping shape the future of sustainable transportation.

The Role

The Quality Operations Manager owns the day-to-day execution of the Quality operating system across launch and sustaining production. This role converts program quality strategy into an executable operating cadence by managing quality deliverable schedules, metrics, and reporting that keep leadership and cross-functional partners aligned on product quality performance.

The Quality Operations Manager leads a team of quality engineers, technicians, and inspectors and serves as the operational point of contact for Manufacturing, Engineering, Supplier Quality, Program Management, and Field Quality.

Beyond launch execution, this role is accountable for sustaining quality performance once products are in production, including containment and corrective action management, process capability improvement, control plan discipline, audit readiness, and compliance. Success is measured through on-time quality deliverables, timely issue resolution, and achievement of warranty and field performance targets.

What You'll Own

Own and run the Quality operating cadence across launch and sustaining production at Coolidge, including deliverable schedules, review forums, and escalation paths.

Lead, coach, and develop a team of quality engineers and specialists, including staffing, workload balancing, and capability development.

Support and help identify containment, root cause, and corrective actions (RCCA).

Own implementation tracking and confirmation/verification of interim and permanent corrective actions through closure.

Manage quality metrics, reporting, and escalation processes; publish performance against DPU, first-time-through, audit, warranty, and field quality targets.

Own reporting and documentation of operational quality issues, including tracking, initial assessments, escalation, and disposition.

Ensure quality deliverables are executed on schedule, including Quality Control Plans, inspection standards, gauge readiness, and measurement systems.

Drive Clear-to-Build readiness and change management execution in partnership with Manufacturing, NPI, Supplier Quality, and Incoming Quality teams.

Lead process capability and continuous improvement activities and deploy new processes and standards that improve product quality performance.

Maintain audit, compliance, and QMS readiness, including documentation control, non-conformance management, corrective actions, and audit support.

Facilitate cross-functional reviews and resolution of open plant quality issues.

Partner with Program Management and Technical Quality Engineering to maintain alignment to the Single Quality Agenda and product quality priorities.

Manage budget planning, resource allocation, and tooling/equipment requirements for the Quality Operations organization.

Monitor daily operations and process performance to identify quality concerns before they impact customers.

Ensure compliance with applicable industry standards, including ISO 9001, IATF 16949, and AS9100 where applicable.

Utilize data analytics, dashboards, and key performance indicators to drive operational quality decisions.

What You Bring

Required Qualifications

Bachelor's degree in Engineering or a related technical discipline.

8+ years of manufacturing, quality operations, or product development experience.

3+ years of direct people leadership, or demonstrated experience leading cross-functional teams.

Working knowledge of APQP, PFMEA/DFMEA, Control Plans, PPAP, MSA, and SPC.

Experience with CTQ definition and management at the part, system, and vehicle level.

Hands-on experience driving RCCA activities during production builds and validating interim and permanent corrective actions.

Hands-on experience with structured problem-solving methodologies, including problem statement definition, FMEA, verification, and validation.

Deep knowledge of Lean Manufacturing, Six Sigma, and Statistical Process Control (SPC), with the ability to implement and sustain a quality operating system.

Familiarity with QMS and audit requirements, including ISO 9001, IATF 16949, AS9100, and non-conformance management.

Excellent analytical and problem-solving skills with the ability to drive decisions through data and metrics.

Ability to resolve complex problems independently in a fast-paced, rapidly changing environment.

Strong time management and prioritization skills.

Ability to work effectively within a matrixed organization and collaborate across functions and leadership levels.

Exceptional verbal and written communication skills.

Proficiency with Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.

Ability to foster a culture of collaboration, inclusivity, and teamwork while maintaining positive cross-functional relationships.

Ability to build and manage dashboards and reporting tools and convert metrics into prioritized actions.
Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.

Preferred Qualifications

Experience in the automotive industry.

Work Requirements

Ability to work on-site at Lucid's manufacturing facility in Coolidge, Arizona.

Ability to spend time in both office and production environments.

Occasional travel may be required based on business needs.

Salary Range

The compensation range for this position will be determined based on location, level, skills, experience, and qualifications.

Benefits

Lucid offers a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Benefits may include:

Medical, dental, and vision coverage

Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

401(k) retirement savings plan

Paid time off and company holidays

Paid parental leave

Employee Assistance Program

Equity and incentive opportunities, where applicable

At Lucid, We Celebrate Diversity

Lucid is committed to maintaining a work environment that promotes equal opportunity, dignity, and respect for all applicants and employees. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other legally protected characteristic.

Accessibility & Accommodations

Lucid is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you require assistance or accommodations, please inform your recruiter.

Candidate Data Privacy

By submitting an application, you acknowledge that Lucid may collect, process, and store your personal information in accordance with applicable privacy laws and Lucid's privacy policies.

To All Recruitment Agencies

Lucid does not accept unsolicited resumes from agencies. Any resumes submitted without a valid signed agreement and authorized engagement will become the property of Lucid and no fees will be paid.

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.