Mercor · San Francisco
Sales & BusinessEnterprise AgentsFullTimeposted 7w ago
Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About the Role
Within Mercor, our Enterprise AI organization builds the infrastructure enterprises need to deploy continuously improving production AI systems. Rather than relying on hand-written prompts and manual workflows, we help organizations translate how their best people work into agent behavior, evaluate outputs against measurable quality standards, and create feedback loops that make agents smarter over time.
Our platform combines organizational context, evaluation systems, and quality guardrails into a stack that powers accelerated AI deployment in weeks instead of months. Proven at scale with the world’s leading frontier AI labs, our technology now powers AI deployments across Fortune 500 organizations.
This full-time leadership role sits within Applied AI (the Forward Deployed Engineering team of our Enterprise AI organization) and operates separately from Mercor's expert network.
We're hiring Applied AI Leads to build and scale the technical delivery team responsible for deploying Mercor's Enterprise AI platform for enterprise customers.
This is a highly customer-facing engineering leadership role that is tightly integrated with our Sales/GTM and delivery teams. You’ll lead engineers in the end-to-end technical delivery of production-grade AI systems, working hand-in-hand with customer stakeholders to solve technically complex business problems and contributing to the overall commercial relationship with the customer.
Success is measured by customer outcomes and overall commercial impact, not individual code output. You'll own technical delivery, coach engineers, remove blockers, and ensure deployments are reliable, scalable, and customer-ready. You have a deep understanding of customer workflows, use case requirements, and acceptance criteria. While you’re expected to be technically credible and capable of hands-on contribution, your primary responsibility is enabling your engineering team to execute.
What You'll Do
Partner directly with customers to align technical requirements with business objectives, acting as the critical bridge between engineering and Sales, GTM, and delivery
Co-lead a Technical team with an Operations counterpart to deliver scalable, production-ready AI systems for enterprise customers
Translate ambiguous workflows into scalable AI-powered solutions, integrating across enterprise systems, APIs, internal tools, and data sources
Guide the deployment of AI workflows, agent orchestration, evaluation systems, and continual learning feedback loops
Hire, mentor, and develop exceptional engineers while establishing rigorous engineering and technical delivery practices as the organization scales
Work closely with Sales/GTM, Product, Research, and Platform Engineering to bring new AI capabilities into production
What We're Looking For
5+ years building production software systems, with strong software engineering fundamentals in Python, Go, Java, Rust, or similar languages
2+ years directly managing technical teams
Proven track record leading customer-facing technical delivery for enterprise software, AI products, or developer platforms
Deep experience designing designing distributed systems and cloud-native applications
Highly comfortable communicating complex technical concepts to both engineers and executive-level customer stakeholders
Demonstrated ability to lead through ambiguity, coach others, make decisive technical calls, and maintain high execution velocity in unstructured environments
Nice to Haves
AI agents or agent orchestration
LLM applications
Evaluation systems or benchmarking
Enterprise integrations
Workflow automation
Production ML systems
Who Thrives Here
You enjoy solving ambiguous technical problems with customers, building high-performing teams, and shipping production systems that create measurable business value.
You are a technical delivery leader first, and an individual contributor second. Your instinct is to remove blockers, build deep trust with enterprise stakeholders, and partner closely with sales to ensure mutual success.
Why Join Mercor
Build production AI systems deployed for some of the world's largest enterprises
Help define how organizations adopt agentic AI at scale
Lead a high-impact, forward-deployed engineering organization from its earliest stages
Work alongside elite engineers, researchers, and operators at the forefront of enterprise
Benefits
Participation in the Enterprise revenue sharing pool
Generous equity grant vested over 4 years
Up to $15k Relocation bonus
$10K housing bonus (if you live within 0.5 miles of our office)
$1.5K monthly stipend for meals
Free Equinox membership
$200 monthly laundry reimbursement
$200 monthly personal wellness reimbursement
Health, Dental, Vision insurance