Micron (San Jose ops) · San Francisco
Hardware & Electrical
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
About Our Team:
Micron’s QRA RMA team is dedicated to ensuring the highest standards of SSD product reliability and performance. We work closely with engineering, business, and customer-facing teams to analyze returned products, resolve technical issues, and drive continuous improvement.
Position Overview:
Welcome! As a Staff Electrical Engineer - SSD Failure Analysis, you will lead formal failure analysis efforts on customer-returned SSDs, identifying root causes at both the electrical and physical levels. You will manage critical RMA cases, produce detailed reports, and serve as a technical liaison to internal and external collaborators.
This role is performed onsite daily in the lab.
Responsibilities:
Conduct in-depth electrical diagnostics using oscilloscopes, logic analyzers, and power measurement tools to isolate component-level failures.
Collaborate with hardware design, firmware, and validation teams to replicate electrical anomalies and propose corrective actions for future product revisions.
Perform electrical and mechanical failure analysis on returned SSDs
Generate and communicate comprehensive FA reports to internal and external teams
Lead customer concerns for RMA cases, ensuring timely resolution and updates
Set up and manage debug systems for DOE and error replication
Provide technical consultation and support to customer-facing teams
Coach and mentor engineers early in their careers
Minimum Qualifications:
Preferred Qualifications:
Experience in the storage industry and customer-facing technical roles
Familiarity with PCIe, SATA, and bus tracing tools for system debugging
Strong time management and project coordination skills
Self-motivated and dedicated to continuous technical development
Comfortable leveraging AI tools to increase efficiency
Willingness to work flexible hours and travel as needed
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.