About Mixpanel
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.
About the Team
Our Total Rewards team designs and runs the benefits programs that support Mixpanel employees around the world. We work closely with People, Finance, Legal, and regional teams to build programs that are fair, competitive, and easy to understand, because how we take care of our people is part of how we build trust across the company.
About the Role
As our Global Benefits Manager, you'll own how Mixpanel designs, delivers, and governs benefits programs across every country we operate in. You'll work independently on ambiguous, cross-functional problems, like a new country launch, a plan redesign, or an M&A integration, and turn them into clear, workable plans. People across HR, Finance, Legal, and regional teams will look to you as the person who understands both the details and the bigger picture of how benefits decisions affect our people and our business. This role doesn't manage people directly, but it does lead initiatives that span multiple functions and calls for confidence making decisions without a fully defined brief.
Responsibilities
- Lead the design and ongoing improvement of health, retirement, wellness, and leave programs across multiple countries, balancing local requirements with one consistent philosophy.
- Scope and lead ambiguous, cross-functional initiatives, such as country expansions, M&A integrations, and plan redesigns, by defining the problem, identifying the right stakeholders, and choosing an approach without a fully written brief.
- Own vendor and broker relationships globally, including renewal negotiations, and hold partners accountable to cost and service commitments.
- Serve as Mixpanel's go-to resource on benefits compliance (ERISA, ACA, COBRA, HIPAA, GDPR, and international equivalents), monitoring regulatory change and assessing its impact.
- Analyze program cost and utilization data to find savings and inform annual budgeting, then turn findings into clear recommendations for leadership.
- Build benefits education and self-service resources that make complex programs easy for employees to understand and use.
- Apply AI and other new tools where they meaningfully speed up reporting, analysis, or employee support, and share what works with the wider People team.
We're Looking For Someone Who Has
- Led complex, ambiguous, cross-functional projects independently, not just executed a defined process, and can point to specific examples.
- A working understanding of benefits and employment compliance frameworks, including ERISA, ACA, COBRA, HIPAA, and international equivalents like GDPR.
- Experience managing vendors, brokers, or carriers, including negotiating renewals and holding partners to service commitments.
- A track record of turning cost and utilization data into a recommendation others can act on.
- Comfort adopting new tools, including AI, to make existing work faster or better, and a habit of sharing what works with others.
- Strong written and verbal communication, with the ability to adjust tone for employees, partners, vendors, and senior leaders, especially when the news is complicated.
- Sound judgment operating with a high degree of independence in a fast-changing, multi-country environment.
- A degree in human resources, business, finance, or a related field, or equivalent experience.
Bonus Points For
- Experience with global benefits platforms such as Paylocity or Bswift.
- Relevant certifications, such as CEBS, PHR, or SHRM-CP.
- Experience supporting benefits through an M&A integration or new country entry.
- Familiarity building benefits programs in a high-growth, distributed company.
#LI-Remote
Benefits and Perks
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
- Make Bold Bets: We choose courageous action over comfortable progress.
- Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
- Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.