Motorola · Vancouver
Otherposted 3d ago
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Role Overview
The CAD (Computer-Aided Dispatch) System Administrator is responsible for the administration, maintenance, security, and high availability of the organization's mission-critical Public Safety systems, including the Motorola PremierOne (P1) Computer-Aided Dispatch (CAD) platform. This role supports a 24/7/365 emergency communications environment and ensures system reliability, CJIS compliance, and operational continuity. The position requires strong, hands-on experience in virtualized infrastructure, container platforms, database administration, and managing vendor-supported CAD systems within a high-availability environment.
This is an onsite position supporting a customer site in Broward County, FL. Candidates must be willing to work onsite 5 days a week.
Core Responsibilities & Qualifications
Administer and support the Motorola PremierOne (P1 CAD) application environment.
Maintain 24/7 operational readiness for CAD, mobile, RMS interfaces, and supporting infrastructure.
Manage and support virtual infrastructure using VMware vSphere.
Administer containerized services running on Red Hat OpenShift.
Perform system monitoring, performance tuning, and capacity planning.
Coordinate with Motorola and third-party vendors for system upgrades, patches, and issue resolution.
Maintain high-availability configurations, failover clusters, and disaster recovery replication.
Administer and maintain backend databases supporting CAD operations.
Implement and maintain CJIS-compliant security controls.
Participate in on-call rotation for after-hours support.
Document system configurations, procedures, and change management activities.
Lead process improvement initiatives and perform root-cause analysis to enhance workflow efficiencies and system performance.
Manage and troubleshoot enterprise hardware and software, specifically Microsoft Windows Server, SQL Server, and public safety applications (CAD/Mobile).
Develop and execute customer operations policies while formulating long-term strategies for technical operational excellence.
Cultivate productive alliances with customers and end-users to ensure technical support is tailored to specific operational needs.
Proactively troubleshoot and resolve issues related to hardware, network, and third-party components, ensuring rapid resolution and minimal downtime.
Preferred Qualifications
The ideal candidate will have the following experience, qualifications, and location.
Reside in the Greater Plantation, FL area.
3+ years of hands-on experience supporting Motorola PremierOne (P1).
Familiarity with CAD integrations including Records Management Systems (RMS), Mobile Data Terminals (MDTs), 911 call handling systems, and GIS/mapping services.
Experience managing CAD application servers, middleware, and service layers.
Experience with Microsoft SQL Server or Oracle Database Administration.
Advanced experience administering Microsoft Windows Server and/or Red Hat Enterprise Linux.
Strong troubleshooting skills in high-pressure environments.
Ability to support systems during active public safety incidents and severe weather events.
Effective communication with dispatch personnel, command staff, and vendors.
Strong documentation and change management discipline.
A proactive approach to risk mitigation and system resilience.
Understanding of CJIS Security Policy requirements.
Target Base Salary Range: $100,000-$120,000
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-BA1
#LI-ONSITE
Bachelor's degree in Information Technology, Computer Science, OR related field (or equivalent experience)
Minimum 5+ years of experience supporting mission-critical systems.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.