Motorola · Vancouver
OtherRemoteposted 3d ago
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
CRFS is seeking a Field Applications Engineer who will report to the Manager of the US FAE Team on the US Field Applications Engineering team. The successful candidate will serve as the primary technical bridge between CRFS engineering and our diverse customer base — providing expert-level support, hands on training, and troubleshooting for complex RF systems and networked solutions.
The following represents the current essential functions of this position. CRFS leadership may assign or reassign duties and responsibilities at its discretion.
Responsibilities Include:
Customer Support: Provide high-tier technical assistance remotely and on-site to ensure mission success for a diverse range of CRFS customers.
Technical Training: Maintain and deliver comprehensive training to end users, ranging from basic system and software operation to advanced system use.
Diagnostic Troubleshooting: Perform diagnostics and high-level repairs on CRFS equipment both in the office and in the field.
Field Integration and Support: Deploy to customer locations to support, configure, and assist with the installation of CRFS equipment.
Technical Reports: Develop test plans and summary project reports to support customer exercises and field activities.
Sales Support: Support Sales Teams with system capability demonstrations and technical advice to advance sales objectives.
Inventory Management: Proactively manage all demonstration equipment and inventory to ensure it is calibrated, updated, and ready for deployment at all times.
Feedback Loop: Act as the voice of the customer, relaying field data and feature requests back to the appropriate internal teams to drive product improvement.
Travel Requirement: Up to 50% travel, primarily domestic with some international, to customer sites and trade events.
Perform other related duties of which the above are representative.
Preferred Qualifications:
RF Expertise: Solid understanding of RF concepts (frequency, power, spectrum analysis) and proficiency with test equipment such as Spectrum Analyzers, Network Analyzers, and multimeters.
Education: B.S. in Electrical Engineering, Telecommunications, or a related technical field. Relevant military technical school experience will be considered in lieu of a degree.
ESD Skills: Experience working on static-sensitive equipment in ESD-controlled environments.
Networking Knowledge: Basic to intermediate networking skills including TCP/IP, subnets, VLANs, and hardware configuration.
Technical Literacy: Excellent computer skills, including proficiency with specialized software and standard OS environments.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.