MRI Software · Delhi
OtherRemote
The Screening Processing Coordinator is responsible for conducting on-site criminal court record research at the Hennepin County Government Center and accurately documenting applicable results in accordance with established procedures. Court runner responsibilities are the primary focus of this part-time position. Fingerprint card processing, BCA private search support, and related administrative duties are secondary and backup responsibilities performed based on staffing needs and work volume. The position is process-driven, highly documented, and focused on accuracy, timeliness, confidentiality, sound judgment, and reliable execution rather than client-facing support.
Reporting Structure
Reports to: Senior Manager, Screening Operations
Part-time position: 25 hours per week
Working days: Monday through Friday, five hours per day
Hours are flexible and may be worked at any time between 8:00 AM and 4:30 PM CST/CDT; the daily schedule may vary as needed
Employee may choose a 30- or 60-minute lunch
Primary work location: Hennepin County Government Center, 300 South 6th St, Minneapolis, MN 55487
The employee should expect to work the full 25-hour weekly schedule on site. Approximately 80% of working time will be spent at the assigned Minnesota courthouse, with the remaining time divided between the Minnesota office and Minnesota BCA office based on operational needs
Must be located in the greater Minneapolis-St. Paul, Minnesota area
Must have reliable personal transportation and the ability to travel between the courthouse, Minnesota office, and Minnesota BCA office
Key Responsibilities
Primary Responsibility: Courthouse Criminal Record Research
Conduct criminal court record research using public access resources available at the assigned Minnesota courthouse
Review assigned screening requests and prioritize work according to established procedures and operational needs
Search available court records carefully, including reasonable name variations and other identifying information when needed
Evaluate potential record matches using available identifying information and sound judgment
Accurately document applicable criminal court records and supporting information in accordance with established procedures
Complete and document requests when no applicable criminal records are located
Research and resolve special requests involving record verification, corrections, or discrepancies
Follow quality-control requirements and promptly escalate uncertain matches, incomplete information, access issues, or other exceptions
Maintain confidentiality and protect personally identifiable information throughout the research and documentation process
Secondary and Backup Responsibilities
Support fingerprint card preparation, distribution, collection, quality review, and consent tracking as staffing and volume require.
Deliver fingerprint cards to the Minnesota BCA, track submissions and results, update internal records, and securely handle and dispose of related documentation.
Provide backup administrative, courier, records-processing, and process-compliance support based on operational priorities.
High school diploma or equivalent required
Must be located in the greater Minneapolis-St. Paul, Minnesota area
Reliable personal transportation required, including the ability to travel regularly between the courthouse, Minnesota office, and Minnesota BCA office
Ability to work the required part-time schedule: Monday through Friday, five hours per day, within the hours of 8:00 AM to 4:30 PM CST/CDT
Basic computer proficiency, including ability to enter data, scan documents, attach files, update tracking records, and use internal systems
Strong attention to detail and ability to follow established, documented procedures consistently
Minimum critical thinking and problem-solving skills needed to evaluate potential record matches, identify missing or conflicting information, recognize incomplete documentation, and address process exceptions
Ability to handle confidential information and PII with care and discretion
Dependable, organized, and comfortable performing repetitive research and administrative tasks with accuracy
Strong time-management skills and ability to work independently while consistently completing assigned work
Clear written and verbal communication skills, including the ability to document findings and escalate questions or exceptions
Ability to physically handle, stamp, scan, mail, transport, and securely dispose of paper documents
Prior experience in an administrative, records processing, court records, mailroom, courier, compliance support, or operations support role
Experience working with confidential documents or personally identifiable information
Experience conducting detailed records research or reviewing information for accuracy and completeness
Experience using tracking systems, spreadsheets, or case-management tools
Familiarity with structured process documentation, checklists, or audit-sensitive workflows
No prior experience with court record research, fingerprinting, BCA private searches, employment screening, or the screening industry is required
Minimal client communication is expected; the role primarily supports internal resources and process execution
Court runner responsibilities are the primary duties of the role; fingerprint card, BCA private search, and related processing duties serve as secondary, or backup responsibilities based on staffing and volume
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!