Company Description
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
Job Description
We are looking for Business Systems Analyst to join our team to support our client in the healthcare industry. This is a yearly renewable direct contract position with NCS.
What will you do?
- Serve as a techno-functional analyst, bridging business requirements with technical solutions through system design, requirement analysis, and functional validation.
- Provide ongoing application support and participate across the full SDLC, including requirements gathering, design, testing, deployment, and maintenance.
- Lead requirement-gathering sessions and translate business needs into functional specifications, workflows, and solution designs.
- Perform functional analysis and ensure solutions are aligned with business objectives, processes, and technical feasibility.
- Prepare comprehensive documentation of requirements, processes, and system designs.
- Define and execute test strategies, develop test cases, conduct functional and user acceptance testing, and follow through on defect resolution.
- Plan and deliver end-user training for new implementations or system enhancements.
- Act as a trusted partner to business stakeholders, advising on IT processes, workflows, and organizational impacts.
- Support project management activities, including requirement definition, progress tracking, and ensuring delivery against scope, timeline, and budget.
- Coordinate cross-functional resources and ensure alignment for project execution.
- Provide 24/7 application support where required.
- Contribute to RFP preparation, vendor assessments, and solution evaluations in collaboration.
Qualifications
The ideal candidate should possess:
- 2–5 years of experience in experience in developing, implementing and maintaining IT systems
- Operational / Production support experience (Resolving tickets and incidents)
- Strong business analysis skills with proven ability to gather, analyze, and translate requirements into functional and technical deliverables.
- Solid understanding of MS Windows environments and enterprise application support.
- Proficiency in SQL/Oracle database.
- Demonstrated success in project management, stakeholder management, and vendor coordination.
- Strong analytical, problem-solving, and independent working skills.
- Prior experience in the healthcare domain is an advantage.
- Bachelor’s degree in Computer Science, Computer Engineering, or related engineering disciplines.
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.