Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
Role Overview
We are seeking an experienced Delivery Lead – Data & AI to drive end-to-end execution of large-scale data and AI programs. You will coordinate multi-disciplinary teams, ensure delivery excellence, manage senior stakeholders, and provide strong leadership across complex engagements.
This role requires:
- Strong delivery leadership and program governance
- Deep understanding of data platforms, analytics, and AI soslution lifecycle
- Proven ability to manage dependencies, risks, and client expectations
- Confidence leading cross-functional teams in fast-paced environments
What will you do?
Project Delivery & Execution
- Lead full lifecycle delivery of Data & AI initiatives, ensuring quality, timeline adherence, and budget control.
- Define delivery roadmaps, milestones, and success metrics aligned to business and client outcomes.
- Coordinate cross-functional teams to manage dependencies and ensure cohesive execution.
- Drive risk management, issue resolution, and quality assurance across all phases.
Stakeholder & Client Management
- Serve as the primary delivery contact, ensuring transparent communication and alignment.
- Present progress, risks, and outcomes to senior stakeholders, including C-level executives.
- Build trusted client relationships to ensure satisfaction, successful delivery, and long-term engagement.
- Provide clear escalation paths and timely issue resolution.
Team Leadership & Enablement
- Mentor project managers, leads, and delivery teams to build strong delivery capabilities.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Ensure consistent use of delivery methodologies, frameworks, and best practices across teams.
- Guide teams using both Agile and Waterfall approaches where appropriate.
Governance & Operational Excellence
- Establish and run governance processes, steering committees, and reporting frameworks.
- Monitor project performance, resource utilization, and financial health of programs.
- Ensure compliance with standards, policies, and (where applicable) ethical AI principles.
- Identify opportunities to automate processes and improve delivery efficiency.
Qualifications
Technical & Delivery Expertise
- 10–15+ years of Data & AI program/project delivery experience, with at least 5 years in senior project leadership or program delivery roles.
- Proven track record delivering complex Data & AI initiatives involving data platforms, analytics, engineering, AIML, Optimization, GenAI and AgenticAI.
- Strong understanding of data architectures, cloud platforms (Azure, AWS, GCP), and AI model lifecycle management.
- Experience managing multi-stream programs and coordinating cross-functional teams.
Stakeholder & Leadership Skills
- Excellent communication, leadership, and problem-solving abilities.
- Strong experience in stakeholder engagement, including C-suite communications.
- Skilled in project financial management, budgeting, and cost control.
- Able to operate under tight deadlines and shifting priorities.
Preferred Qualifications
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related fields.
- Experience in consulting or system integration environment.
- Public sector SI experience is a strong advantage.
- Familiarity with both Agile and Waterfall methodologies.
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.