Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
We are seeking an experienced E-Procurement (Ivalua) Solution Architect to join our team in Singapore. This role will primarily focus on delivery and billable project work while providing pre-sales solution design and tender support for Government, Telecommunications, and Enterprise clients across Singapore and Australia markets.
As an Ivalua Solution Architect, you will be responsible for designing, implementing, and delivering procurement solutions that drive business value for our clients. You will work closely with cross-functional teams, client stakeholders, and our regional delivery centres to ensure successful project outcomes.
What will you do?
Solution Delivery (Primary Focus)
Project Implementation & Architecture
- Lead the design and implementation of Ivalua procurement and supply chain solutions for Government, Telecommunications, and Enterprise clients
- Develop detailed architectural documents, solution designs, and technical specifications that deliver measurable business value
- Configure and customise Ivalua modules including Sourcing, Contract Management, Supplier Management, Procure-to-Pay, and Spend Analysis
- Ensure solutions align with client business requirements, industry best practices, and regulatory compliance standards
- Conduct system integration with ERP systems (SAP, Oracle, etc.), financial systems, and third-party applications
- Lead technical workshops with client teams to gather requirements, validate designs, and facilitate knowledge transfer
Quality Assurance & Delivery Excellence
- Ensure deliverables consistently meet agreed quality standards, timelines, and service levels
- Conduct solution testing, user acceptance testing (UAT) coordination, and performance optimization
- Provide technical leadership and guidance to project teams throughout the implementation lifecycle
- Troubleshoot complex technical issues and provide timely resolution
- Document solution architecture, configuration guides, and operational procedures
Knowledge Transfer & Capability Building
- Build knowledge transfer and training into delivery milestones to ensure clients can operate and maintain solutions independently
- Conduct enablement sessions and workshops for client teams and internal stakeholders
- Mentor junior team members and contribute to building Ivalua competency within NCS
- Develop reusable components, templates, and accelerators to improve delivery efficiency
Pre-Sales & Business Development (Secondary Focus)
Solution Design & Proposal Development
- Participate in pre-sales activities including client meetings, requirement gathering, and solution presentations
- Develop compelling technical proposals and solution architectures that address client business challenges
- Estimate effort, resources, and timelines required to deliver proposed solutions
- Articulate solution alternatives in terms of cost, benefit, and risk where multiple options exist
- Conduct Proof-of-Concepts (POCs) to demonstrate technical feasibility and showcase NCS capabilities
Tender & Bid Support
- Review and respond to tender specifications and RFPs for E-Procurement-related opportunities
- Collaborate with Account Managers, Bid Managers, and internal stakeholders to develop competitive proposals
- Provide technical clarifications during tender evaluation and client presentations
- Support pricing and commercial discussions with accurate technical sizing and scope definition
- Attend internal reviews and provide input on solution design, implementation approach, and risk mitigation
Stakeholder Engagement
- Build and maintain strong relationships with clients, understanding their business goals and technology roadmaps
- Engage with Ivalua product teams and partners to stay current on platform capabilities and roadmap
- Identify opportunities for service expansion, solution enhancement, and business growth
- Represent NCS at industry events, client forums, and Ivalua community gatherings
Qualifications
An Ideal Candidate Should Possess:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, Supply Chain Management, or related field
- Relevant professional certifications are advantageous
- Minimum 8 years of hands-on experience implementing e-procurement solutions such as Coupa, GEP, Zycus, SAP Ariba, or similar platforms.
- Minimum 5 years of hands-on experience implementing Ivalua, which is a mandatory requirement.
- Proven track record of delivering at least 2 full lifecycle Ivalua implementations
- Experience working with Government, Telecommunications, and/or Enterprise clients in Singapore, Australia, or APAC region
- Strong understanding of procurement processes including Source-to-Contract, Procure-to-Pay, Supplier Management, and Spend Analytics
- Experience integrating Ivalua with ERP systems (SAP, Oracle, Microsoft Dynamics) and other enterprise applications
- Demonstrated ability to lead solution architecture, design, and delivery for complex, multi-module implementations
- Ivalua L3 Functional and Technical Certified (preferred)
- Willingness to travel internationally (up to 10% annual travels to India (Pune) for collaboration, knowledge sharing, and delivery coordination)
Technical Skills
- Ivalua Platform Expertise:
- Deep knowledge of Ivalua modules: Sourcing, Contract Management, Supplier Management, Procure-to-Pay, Spend Analysis
- Proficiency in Ivalua configuration, workflow design, form customization, and reporting
- Experience with Ivalua integration frameworks, APIs, and data migration tools
- Integration & Technical Architecture:
- Strong understanding of integration patterns, middleware, and API technologies (REST, SOAP, Web Services)
- Experience with data migration, ETL processes, and data quality management
- Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid cloud architectures
- Complementary Technologies:
- Knowledge of ERP systems (SAP MM/PM/WM, Oracle Procurement, Microsoft Dynamics)
- Understanding of database technologies (SQL, Oracle, PostgreSQL)
- Familiarity with reporting and analytics tools (Power BI, Tableau, SAP Analytics Cloud)
Soft Skills & Competencies
- Client Engagement: Excellent stakeholder management and client-facing skills with ability to build trusted advisor relationships
- Communication: Strong written and verbal communication skills; ability to articulate complex technical concepts to both technical and business audiences
- Problem-Solving: Analytical mindset with ability to translate business requirements into effective technical solutions
- Leadership: Proven ability to lead cross-functional teams and mentor junior consultants
- Collaboration: Experience working in agile, collaborative environments with distributed teams
- Adaptability: Comfortable working in fast-paced, dynamic environments with changing priorities
- Cultural Sensitivity: Ability to work effectively across diverse cultures and geographies (Singapore, Australia, India)
Preferred Qualifications
- Experience working with Government agencies and understanding of public sector procurement regulations and compliance requirements
- Knowledge of Telecommunications industry procurement processes and supply chain operations
- Experience with multi-cloud environments and modern application architectures
- Exposure to AI/ML technologies and their application in procurement and supply chain optimization
Additional Information
Why Join NCS?
Grow with Us
- Work on cutting-edge AI products that shape the future of technology
- Collaborate with talented, passionate teams across research, engineering, and design
- Access continuous learning opportunities and career development pathways
Make an Impact
- Transform AI research into products that solve real problems for clients and users
- Drive innovation in a leading Technology Services Firm with regional presence
- Contribute to building a better future through responsible, human-centred AI
Thrive in Our Culture
- Experience a human-to-human approach where relationships and collaboration matter
- Be part of Team NCS, where bold ideas meet practical execution
- Enjoy a supportive environment that values diversity, inclusion, and respect
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.