Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
What will you do?
Warehouse & Logistics Operations Management
- Manage warehousing, staging, delivery, and shipping functions and teams
- Organize and manage all logistics and administrative activities for smooth departmental operations
- Ensure maintenance of operating equipment including engraver, reach truck, and CCTV systems
- Plan and conduct internal stock counts; assist Finance with annual stock audit in March
- Work with Project Finance on non-stock inventory management and generate mid and month-end balance reports
- Oversee selected services for Bedok Office (e.g., copier and drinking water supplies) in coordination with Corporate Admin
Process Improvement & Digital Innovation
- Review and assess existing processes, systems, and workflows so as to drive innovation initiatives to modernize warehouse operations and adopt best practices
- Leverage technology solutions including micro tools, automation, and AI-powered tools to enhance operational efficiency
- Design, build, or implement digital tools and solutions to streamline warehouse operations
- Review and revise processes and procedures regularly for workflow optimization and continuous improvement
- Ensure quotes and comparisons for logistics machinery and equipment comply with company policy
- Process Statements of Work (SOW) for warehousing, staging, delivery, and shipping outsourcing
- Implement and maintain quality control procedures across all warehouse operations
Stakeholder & Cross-Functional Collaboration
- Work closely with Project Teams, Purchaser, Finance, and DSO teams on additional requests (space, new plant, storage locations, etc.)
- Foster teamwork to meet requirements of internal customers (project teams)
- Process Requests for Quotation (RFQ) for delivery services for internal customers
- Process Goods Receipt Slips (GRS) for Singtel Projects delivered to Bedok warehouse
- Coordinate Security Clearance requirements for client projects
Team Leadership & People Management
- Lead, mentor, and develop warehouse team members
- Manage staff performance with regular reviews and feedback sessions
- Handle staff recruitment and workforce planning
- Serve as Time-Log administrator: create and review tasks assigned to team members
- Request and update SAP Financial System access for team members
- Update Corporate Admin on personnel processing Goods Receipts (GRs) for insurance purposes
- Foster a culture of innovation and continuous learning within the team
Financial Management & Approvals
- Approve all invoices for local deliveries and freight charges for both NCS and Singtel
- Assist in preparing and managing the Logistics budget
- Monitor costs and drive optimization initiatives
Shipping & Regulatory Compliance
- Manage IMDA license renewals
- Request changes for freight forwarders via customs
- Ensure compliance with shipping regulations and documentation requirements
Environment, Health & Safety (EHS) Leadership
- Serve as appointed Floor In-charge for EHS
- Review, update, and implement Workplace Safety and Health (WSH) safety requirements including Risk Assessments
- Support NCS Safety Officer with updates, audits, and activities related to ISO 14001 and ISO 45001 certification
- Conduct monthly Toolbox meetings to ensure team members are well-aware of work safety requirements
- Maintain compliance with health, safety, and environmental regulations
Business Continuity & Crisis Management
- Coordinate Business Continuity Plan and pandemic response measures as required
- Develop and maintain contingency plans for operational resilience
Qualifications
The ideal candidate should:
- Have Diploma or Degree in Supply Management, Logistics, Business Administration, or related field.
- Minimum 5 years of warehouse and logistics management experience.
- Knowledge of shipping regulations, customs procedures, and IMDA licensing requirements.
- Strong understanding of warehouse management systems and SAP Financial System.
- Possess strong analytical and problem-solving skills with ability to identify process inefficiencies and design solutions.
- Strong organizational abilities and attention to detail.
- Excellent stakeholder management and cross-functional collaboration skills.
- Proficient in Microsoft Office, with SAP / Warehousing / Inventory / Delivery / Shipping knowledge.
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.