Ops Support Executive, EUC & Svc Desk

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Job Summary
To provide administrative and logistical support to project operations by coordinating the receipt, return, and tracking of project-related parts and materials.
The role ensures accurate documentation, timely data entry, and efficient coordination between project teams, suppliers, and logistics partners.

Responsibilities

• Oversee the receipt, issuance, and return of hardware spare parts in support of EUC (End-User Computing) operations
• Verify quantity and condition of incoming and outgoing hardware components
• Maintain accurate records in the spare parts or project tracking system
• Ensure data integrity and timely updates
• Handle all paperwork related to parts delivery and returns
• Ensure proper filing and compliance with audit standards
• Support basic technical assessment and handling of EUC hardware (e.g., desktops, laptops, and related components)
• Assist in hardware troubleshooting and repair activities, including part replacements where required
• Coordinate with project teams on scheduling, follow-ups, and parts availability to support repair timelines
• Assist in reporting, tracking of hardware spare parts usage, and inventory movement
• Liaise with suppliers, logistics partners, and internal stakeholders to ensure smooth operational flow

Qualifications

Essential Qualifications

• Diploma or equivalent
• Strong written and verbal communication skills

Preferred Attributes

• Proactive and organized approach to managing assets and documentation
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving and analytical skills
• Attention to detail and adherence to corporate communication standards
• Meticulous and organized with a high level of attention to detail.
• Strong record-keeping and data accuracy skills.
• Good verbal and written communication skills.
• Previous experience in asset or store management is advantageous.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

 

Together, we make the extraordinary happen.

 

Learn more about us at ncs.co and visit our LinkedIn career site.

 

Scam Alert

 

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

 

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.