Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
Job Description:
We seek an experienced PMO Lead with more than 10 years of Program Management Office (PMO) experience to lead cross-functional teams in a matrixed environment. This role combines strategic and tactical leadership to drive organizational project delivery excellence.
Key Responsibilities:
- Establish and maintain a central PMO repository of tools, templates, workflows, and governance processes for project managers.
- Monitor project health across internal tools and review forums, identifying red, troubled, or high-risk projects for watchlist tracking and management escalation.
- Drive regular project health reviews and ensure timely updates to senior stakeholders on risks, issues, recovery actions, and progress.
- Consolidate and analyse monthly project financials, including revenue forecast, revenue landing, forecast gaps, and accuracy of submissions.
- Track billing, ageing, deferred revenue, collections, and accounts payable matters to provide clear management visibility.
- Partner with Delivery Leads, Project Managers, Finance, and Operations teams to validate forecasts, challenge assumptions, and identify project or supplier dependencies.
- Prepare dashboards, reports, and executive-level insights covering project performance, financial exposure, resource constraints, and escalation items.
- Track resource-related issues, customer complaints, and Service Improvement Plans, ensuring follow-up actions are monitored and closed.
- Use Excel and reporting tools to improve, automate, and streamline PMO reporting, analysis, and governance workflows.
Qualifications
The ideal candidate should have:
- Degree in Finance / Computer Science or related discipline
- Minimum of 7-8 years of demonstrated PMO or relaed function leadership
- Proven experience in gathering data on project progress and producing executive-level reports
- Strong project financial management experience with direct P&L impact
- Track record of delivering training and mentoring to delivery operations members
- Hands-on project management experience with proven execution success
- Excellent proficiency in Microsoft Excel, Power Bi, and PowerPoint
- Strong analytical skills with ability to synthesize complex financial, project and delivery data to make tactical and strategic recommendations
- Excellent verbal, written and interpersonal communication skills
- Ability to engage effectively with senior leadership and executive stakeholders
- Strong influencing and relationship-building skills across sales, delivery and operations
- Extremely well-organized and comfortable coordinating multiple tasks on tight schedules
- Professional certifications such as PMI Project Management Professional (PMP) or equivalent
Additional Information
Why Join NCS?
Grow with Us
- Work on cutting-edge AI products that shape the future of technology
- Collaborate with talented, passionate teams across research, engineering, and design
- Access continuous learning opportunities and career development pathways
Make an Impact
- Transform AI research into products that solve real problems for clients and users
- Drive innovation in a leading Technology Services Firm with regional presence
- Contribute to building a better future through responsible, human-centred AI
Thrive in Our Culture
- Experience a human-to-human approach where relationships and collaboration matter
- Be part of Team NCS, where bold ideas meet practical execution
- Enjoy a supportive environment that values diversity, inclusion, and respect
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.