Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
As a Senior Network Engineer, you will be working as a consultant responsible in providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.
Progressively, you will own technical design in implementation of technical solutions. Ensuring quality technical solutions and drive towards the highest levels of customer satisfaction and improvement in professional standards.
Responsibilities:
- Manage/implement network infrastructure projects covering in area of Telecom Networks (LAN & WAN) and security system.
- Manage/implement, by project basis, working with project team members in implementing and delivering projects till commissioning.
- Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification and mitigation
- Tasks include performing network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adherence to scope of work.
- Proactively provides solutions to prevent problems from occurring and/or to provide resolution for technical issues.
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Drive adoption of model-driven telemetry, SDN controllers, and intent-based networking.
- Contribute to the design and implementation of AI-assisted or autonomous network use cases, such as:
- Proactive fault detection and root-cause analysis
- Predictive capacity management
- Automated remediation and closed-loop operations
Qualifications
- Diploma/ Degree in IT-related discipline
- 3 – 5 years of hands-on experience
- Experienced in implementing and administrating network devices such as Switches, Routers, Firewalls.
- Experienced in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, OSPF, network Security.
- Experienced and knowledgeable in implementing MPLS L3VPN, L2VPN, EVPN, Segment routing etc.
- Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, VXLAN etc.
- Experienced in Administration and troubleshooting in network environment.
- Exposure with carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960 etc) will be added advantage.
- Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates will be preferred.
- Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
- Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei router.
- Practical experience with network automation and scripting (Python preferred).
- Familiarity with automation and orchestration tools such as Ansible, Terraform, or equivalent.
- Experience working with SDN controllers, telemetry, and streaming data is an advantage.
- Knowledge of AI/ML concepts applied to networking or autonomous networking frameworks is highly desirable.
Personal Attributes
- Highly motivated, and have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.
- Good inter-personal, organizational, problem solving and teamwork skills.
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.