Notion · Tokyo
Customer SupportCustomer ExperienceRemoteContractposted 3w ago
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
We’re looking for an experienced Localization Project Manager — Japan Training Quality to support localization for Customer Education, helping ensure Notion training content feels accurate, clear, culturally relevant, and ready to use for learners across the globe.
You’ll work at the intersection of localization quality, training implementation, and program management, collaborating with Localization, Partner Enablement, Customer Education, vendors, and language specialists. You’ll help turn translation feedback, learner experience issues, and regional quality needs into practical improvements across training content, quizzes, LMS setup, and repeatable localization workflows.
The ideal candidate combines native-level Japanese language expertise with a deep understanding of what effective education looks like in the Japanese market.
Own and apply Japanese localization QA standards across training content, including checking for accuracy, clarity, tone, terminology, and cultural nuance
Support development of glossaries, style guides, QA checklists, review processes, and localization assets
Become a go-to partner for translation questions related to Notion-specific concepts, product terminology, and training context
Support QA of technical implementation in eLearning authoring tools and LMS environments (course files, quizzes, answer selections)
Coordinate across Customer Education, Partner Enablement, Localization, and vendors to align on priorities, timelines, translation progress, and quality expectations
Identify workflow risks and recommend improvements that improve translation quality and reduce time-to-launch
Document repeatable processes that make training and help center localization easier to manage over time
Strong understanding of localization workflows, including vendor collaboration, review cycles, glossaries, style guides, QA rubrics, and linguistic QA
Experience with Japanese localization QA, ideally for SaaS, technical training, customer education, or partner enablement content
Ability to review translated content for quality, clarity, terminology accuracy, cultural nuance, and learner comprehension
Familiarity with eLearning or LMS tools; experience with platforms like Skilljar or Parta authoring tools is a plus
Comfort working with technical or product-specific terminology that may not translate directly
Strong attention to detail, especially in learner-facing content, quizzes, course setup, formatting, and implementation QA
Strong project management skills and ability to bring structure into ambiguous areas
We want all of our learners should feel like Notion training content was made for them — not simply translated for them. High-quality localization has a direct impact on learner trust, comprehension, launch readiness, and regional enablement outcomes.
This role will help Customer Education and Partner Enablement move faster while raising the quality bar: reducing rework, catching issues before launch, improving vendor feedback loops, and creating a clearer, more repeatable operating model for training localization
This is a 6-month, part-time role with option to extend. Preferred location is Tokyo, but we're open to remote applicants with strong Japanese market expertise and timezone overlap with Japan and Notion's International Experience team.
Availability: 20 hours/week
#LI-Onsite
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.