Oodle Financial Services · Manchester
Otherposted 13d ago
Collections Agent
🌏 Manchester – City Tower
💰 £27,500 - £30,000
💷 Discretionary Company Bonus Scheme
📅Start Date - October 2026
⏰ Monday – Friday (37.5 hours per week - hybrid)
💖 Our perks
🚗 Oodle – who are we? 🚗
Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond.
Upgrading. Growing a family. Fresh starts. Big moves. Bumps in the road. - we finance cars, but more importantly, we finance people. Since 2016, we’ve supported tens of thousands of customers on their car buying journey
As an employer, your career is important to us. We’re committed to creating an environment where you can thrive as yourself. We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us. Our Talent Development team is here to support your growth, providing opportunities for learning, development, and career progression.
🙌 The Role
Collections Agent at Oodle Car Finance.
The Payment Support Team (Collections Team) at Oodle Car Finance are on a mission to deliver a great customer experience. In this role you will support our customers who have outstanding payments to support them to take steps to manage any missed payments. You will have exceptional communication and empathy skills and be able to build relationships with our customers to support them with the right outcome.
If you are passionate, driven and committed to providing a first-class customer experience, we’d love to hear from you.
At Oodle, our customers and people are at the heart of what we do. This is a great opportunity to work for a company who will support your career and be part of a positive and dynamic team.
What you’ll be getting up to:
The role will be a great fit if:
We are a friendly team who are looking for someone who will roll their sleeves up and do what it takes to make Oodle a key player in the used-car industry.
We place a strong emphasis on training and ensuring our new starters are set up for success from day one. For this reason, all training and Academy activities will take place in the office, allowing you to benefit from face-to-face support and collaboration with the team.
After successfully passing your probation, you'll move to our hybrid working arrangement, spending 2 days a week in the office and the rest working from home.
👩💻 Hiring Process
💚 Our Values
Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.
To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.
Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.
We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email careers@oodlefinance.com.
To find out how we handle your personal data, please refer to our Privacy Policy.