OpenAI · San Francisco
Manufacturing & OperationsMarketingRemoteFullTimeposted 7w ago
About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.
We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.
About the Role
As a Product Marketing Manager, Research & Safety, you will shape how the world understands OpenAI’s frontier research and our approach to developing AI responsibly. You will establish the strategic narrative for some of the company’s most important research themes—including frontier capabilities, safety, preparedness, reasoning, and compute—and translate complex technical work into clear, credible stories for researchers, policymakers, and the broader public, working with cross-functional teams to translate that messaging and reach developers and enterprise.
Working closely with Research, Safety Systems, Policy, Communications, and Product teams, you’ll lead the go-to-market strategy and messaging for major research and safety initiatives. You’ll develop narratives that build trust, translating technical concepts into tangible artifacts and messaging, drive industry understanding of emerging evaluation frameworks, and help communicate OpenAI’s unique perspective on responsible frontier AI development. You’ll also identify creative and non-traditional ways to bring these stories to the audiences that matter most.
In this role, you will:
Establish the strategic narrative for OpenAI’s most important research themes, including frontier reasoning, compute, preparedness, RSI, and AI safety.
Develop messaging and positioning that translates complex technical research into clear, accessible narratives for diverse audiences.
Create initiatives that communicate OpenAI’s perspective on frontier AI and safety through marketing, thought leadership, partnerships, events, and other non-traditional channels.
Lead the launch strategy and industry education for frontier evaluation frameworks and help drive understanding and adoption across the AI ecosystem, connecting the dots to broad consumer understanding of the benefits of AI.
Own safety and preparedness messaging for major research launches in close partnership with Research, Safety, Policy, and Communications teams.
Develop product marketing briefs and narrative frameworks that enable cross-functional teams to tell consistent, compelling stories.
Connect research advances to broader conversations around responsible deployment, real-world impact, and OpenAI’s long-term vision for AI.
You might thrive in this role if you:
Have a demonstrated track record of translating highly technical research and safety concepts into clear, differentiated narratives for technical and non-technical audiences.
Have exceptional strategic storytelling and positioning skills, with the ability to shape industry conversations around emerging technologies.
Are comfortable navigating ambiguity and making sound decisions in fast-moving, high-visibility environments.
Can build deep partnerships across Research, Safety, Policy, Communications, Product, and Marketing to drive alignment on high-stakes launches.
Demonstrate excellent judgment when communicating sensitive or nuanced topics, balancing transparency, technical accuracy, and responsible disclosure.
Have experience working within a frontier AI research environment, with a deep understanding of topics such as evaluations, preparedness, RSI, reasoning models, and AI safety.
Think beyond traditional product marketing and enjoy finding new ways to influence how key audiences understand and engage with frontier AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.