OpenAI · San Francisco
Manufacturing & OperationsScalingRemoteFullTimeposted 3mo ago
About the Team
OpenAI’s Hardware organization is building the infrastructure foundation for frontier AI systems. The Supply Chain organization is responsible for enabling scalable, resilient, and efficient supply chains across custom silicon, systems, networking, memory, storage, and rack-scale infrastructure.
The Supply Chain Program Manager (SCPM) drives end-to-end material readiness and supply chain execution across the hardware lifecycle, from early architecture and sourcing strategy through production ramp and sustaining operations.
We are looking for experienced supply chain leaders who can operate across technical, commercial, and operational domains to ensure material readiness, supply continuity, and execution excellence for complex AI hardware programs.
About the Role
As a Supply Chain Program Manager, you will own material readiness and supply chain execution for critical hardware programs spanning custom silicon, systems, memory, storage, networking, and rack infrastructure.
You will work cross-functionally with Engineering, Strategic Sourcing, Manufacturing Operations, Finance, Planning, Quality, and external suppliers to develop and execute scalable supply strategies that support aggressive product development and deployment timelines.
This role requires deep understanding of hardware supply chains, material planning, NPI execution, supplier management, and operational scaling in constrained and rapidly evolving environments.
Responsibilities
Material Readiness & Supply Planning - Own end-to-end material readiness across NPI and production phases, including building the necessary framework and processes for enablement.
Drive supply planning and execution for long lead-time and constrained commodities including ASICs, HBM, DDR, SSDs, networking, optics, power, thermal, and mechanicals.
Build and manage material readiness plans aligned to proto/pre-EVT, EVT, DVT, PVT, and mass production schedules.
Monitor supply health, lead times, inventory positions, allocation risk, and capacity constraints.
Drive shortage management, allocation mitigation, and recovery planning.
Coordinate supply commits, forecast alignment, and supply continuity planning with suppliers and manufacturing partners.
Cross-Functional Program Management - Partner with Engineering to translate product requirements into executable supply chain strategies.
Drive alignment across Strategic Sourcing, Commodity Management, Manufacturing Operations, Finance, Quality, and Planning teams.
Coordinate with ODMs, CMs, and suppliers on material schedules, build readiness, and operational execution.
Lead material reviews, supply risk assessments, and executive-level program updates.
Establish governance models and operating cadences across internal and external stakeholders.
Supplier & Manufacturing Partner Management - Work closely with suppliers and manufacturing partners to manage supply continuity and operational readiness.
Drive supplier accountability around lead times, commits, recovery plans, and escalation management.
Support commercial negotiations through operational and supply chain insights.
Coordinate material flow strategies across suppliers, hubs, manufacturing sites, and deployment locations.
Evaluate second-source and supply resiliency strategies.
Process & Operational Scaling - Develop scalable material planning and execution mechanisms.
Improve forecast management, supply visibility, exception handling, and inventory planning processes.
Build dashboards and KPI frameworks for supply readiness, shortages, inventory exposure, and operational health.
Drive continuous improvement initiatives across supply chain execution and operational processes.
Qualifications
Minimum Qualifications
Bachelor’s degree in Supply Chain, Engineering, Operations, Business, or related field.
8+ years of experience in Supply Chain Program Management, Material Program Management, Commodity Management, Strategic Sourcing, or related hardware supply chain roles.
Experience supporting complex hardware products through NPI and production ramps.
Strong understanding of hardware supply chains, material planning, and supplier operations.
Experience managing constrained supply environments and long lead-time commodities.
Experience working with ODMs, CMs, and global supplier ecosystems.
Strong analytical, program management, and executive communication skills.
Ability to drive cross-functional alignment in ambiguous and fast-moving environments.
Preferred Qualifications
Experience supporting AI/ML infrastructure, servers, networking, storage, or custom silicon programs.
Experience with ASIC supply chains, advanced packaging, HBM/DDR memory ecosystems, or hyperscale infrastructure deployments.
Familiarity with ERP/MRP/PLM systems, BOM structuring, and supply planning tools.
Experience building supply resiliency and second-source strategies.
Experience operating in highly constrained and rapidly scaling environments.
What Success Looks Like
Critical materials are available to support development and production ramps.
Supply risks are proactively identified and mitigated before impacting the schedule.
Suppliers and manufacturing partners operate with strong accountability and execution discipline.
Cross-functional teams have clear visibility into supply readiness and operational risks.
Supply chain operations scale effectively alongside growing infrastructure demand.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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