Senior Executive Assistant, PDESS

People & RecruitingAdministration and OperationsHybridFull-Time

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

The Role

We are searching for an exceptional Senior Executive Assistant to support our two executives over our technical teams: Chief Technology Officer and Chief Product Officer, who oversee engineering, product, design, security, support. A Senior Executive Assistant provides high-level administrative and operational support, managing the executive’s schedule, travel, and communications, while also acting as a liaison between the executive and other teams. If you thrive in fast-paced environments, enjoy problem-solving, love to collaborate with super-smart people, and are passionate about being organized - please read on!

Location: We are looking to hire this position hybrid in Seattle, with 2-3 days/week in the office.

Your Daily Adventures Will Include:

Calendar Management: Manage daily calendars and executive travel across multiple Global time zones - solving complex scheduling situations in a collaborative and team-oriented manner

Meeting Support: Preparing meeting agendas, materials, and minutes, and tracking action items

Operational Support: Communicate directly and on behalf of the engineering, product, security, technical support teams both internally and externally (VIP stakeholders including customers, executive staff, vendors, and company-wide communications)

Events: Work with C-level leaders and tenured teams on business rhythms and events

Project Management: Execute special projects and project manage events, effectively partnering with cross-functional teams and managing deadline pressures while providing proactive updates

Operational Support: Anticipating the leaders' needs, streamlining workflows, and identifying opportunities for improvement.

Triage: Act as an effective barometer for incoming issues to determine levels of urgency and the appropriate courses of action in collaboration with other EAs and executive staff

Data Management: Maintaining records and files, including confidential information, and managing CRM data

Expense Management: Processing and reconciling expenses accurately

Conflict resolution: Prioritize conflicting needs while handling matters expeditiously with proactive follow-through

Relationship Management: Build strong relationships to establish and maintain credibility, trust, and confidence with executive staff and peers

Our Vision of You:

5+ years of experience as an Executive Assistant, with at least 3 years supporting executives in a high-growth start-up environment.

Great Communicator: You have the ability to write and communicate on the behalf of leadership showing exceptional writing and verbal communication skills

Go-Getter: You’re eager, resourceful, and constantly put your problem-solving skills to the test

Quick: Energetic is your baseline and you’re a fast learner. You get excited about and love solving puzzles and take pride in your work. You have a strong sense of urgency, the ability to anticipate needs, and exceptional follow-through at all times. You thrive in a fast-paced environment

Team Player: you strive for greatness, and know that teamwork is the way to get there. You’re a natural leader! You are able to demonstrate the ability to influence outcomes. You're able to work independently and as part of a team!

Super Organized: You have a superior organizational aptitude and love the details while being able to be flexible

Tech Savvy: you utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for the tech industry, and want to be part of a highly energetic and passionate team about to make history.

Proficient in Gmail/Google Suite

BA/BS degree or equivalent experience

Experience working with Engineering and Product strongly preferred!

Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.