Principal Site Reliability Engineer (Sovereign Cloud)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Your Career

Palo Alto Networks runs a large infrastructure and is one of the largest GCP customers. As a Principal Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure for Sovereign Cloud. This includes automation, architecture, performance, observability, troubleshooting, security, and reliability.

Our Infrastructure Platform stack includes Terraform, Kubernetes, GitLab CI, ArgoCD, Prometheus, Grafana, Loki, Docker, GCP, AWS, Vault, Kafka, MySQL, Python, Bash, and Go. 

Your Impact

Contribute to the success of SRE and DevOps

Develop expertise in new technologies

Work with developers, researchers, data scientists, and security experts

Design, build and operate reliable, secure Cloud infrastructure

Ensure that applications are production-ready, scalable, and reliable

Develop tools and automation frameworks

Automate robust deployment of robust services

Orchestrate end-to-end monitoring and alerting

Participate in on-call rotations to support critical business and production systems.

Lead root cause analysis of critical business and production issues

Qualifications

Your Experience 

7+ years as an engineer in Infrastructure, Operations, DevOps, or System Engineering

7+ years building high availability, scalable cloud native applications on AWS or GCP

BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required

Expertise in configuration management with a framework such as Ansible, Terraform, Helm

Expertise in infrastructure automation tasks using Python and shell scripting

Experience in Site Reliability Engineering, Production Engineering, or DevOps

Expertise in public or private cloud

Solid experience in Kubernetes and containers

Linux administration, internals, and network troubleshooting

Proficiency with programming languages like Python, Java, Golang, and shell scripting to automate tasks

Experience with CI/CD pipelines, GitLab and ArgoCD preferred

Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions

Excellent written and verbal communication, able to collaborate and rally support

Self-disciplined, self-managed, self-motivated, strong sense of ownership, urgency, and drive. 

Passion for infrastructure and monitoring as code

Ready to understand and dissect new technology stacks quickly

Willingness to work remote and visiting the office for meetings and get togethers

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.