Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.
Join our team and make a difference in patient care.
About the Role
As a fast-growing, remote-first startup, we are seeking a Senior Product Manager to own our catalog product: the systems, data model, and internal tools that make Parachute’s product catalog accurate, scalable, and usable by category managers, suppliers, and every ordering workflow that depends on it. Our catalog is a core differentiator. Getting product facts, SKUs, packages, attributes, and mappings right is what lets clinicians order the right DME and suppliers fulfill it.
You are the PM for Catalog on Cat Crew. You will lead a balanced product team (engineering + design) to improve how product information is modeled, managed, published, and consumed across Parachute.
You will work closely with Merchandising (content and taxonomy operations), platform / core partners, and business stakeholders so that catalog quality keeps pace with supplier growth and clinical ordering complexity. Your work shows up when category managers can onboard and maintain catalog content without workarounds, when duplicate and conflicting product data stop blocking orders, and when downstream experiences (ordering, qualification, agentic workflows) can trust catalog as the source of product truth.
Your impact will be seen in patients who receive timely care, and in a healthcare system that runs with more digital connectivity and less friction.
Responsibilities
Product Strategy and Research
- Own catalog product strategy: what “catalog health” means, how we measure it, and which bets move accuracy, coverage, and time-to-value for internal and external users
- Partner with Merchandising, operations, and supplier-facing teams on discovery: where current CMS / PIM workflows break, where data-model debt shows up as duplicate SKUs or brittle mappings, and what to fix first
- Define release slices that optimize for time to value (e.g. merchant tooling, catalog integrity, publish / sync, package and attribute model improvements)
- Measure and analyze success and fail metrics in your product area and align them to business goals (catalog quality, merch throughput, orderability / sendback drivers tied to bad product data)
Product Development Delivery
- Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes and business growth
- Build artifacts that unify the organization (roadmaps, product briefs, data-model explanations, launch plans)
- Stay hands-on through discovery, scoping, build, launch, and iteration: write briefs and acceptance criteria, unblock the team, and own delivery outcomes end to end
- Coordinate with Merchandising, platform partners, and adjacent product teams so catalog decisions stick, knowing catalog structure and product facts drive downstream payor, compliance, and qualification work
- Define methods for feedback loops with category managers, suppliers, and internal consumers of catalog (ordering, supplier teams, clinical / payor systems)
Who You Are
- Mission-driven: You care about healthcare and want to work on hard problems that help patients get the right care on time
- Catalog / PIM systems experience: You have shipped or deeply owned catalog, PIM, or product-information systems at scale: attributes, variants/SKUs, relationships (e.g. packages / kits / configurations), mappings, and the tooling operators use to maintain them
- E-commerce / marketplace product background: You understand how product data quality drives browse, search, cart, fulfillment, and partner onboarding. Ideal backgrounds include marketplace, retail, or B2B commerce platforms (healthcare a plus, not required)
- Technical and analytical: You are comfortable with data modeling, system architecture, APIs, and performance trade-offs, and you turn messy catalog problems into prioritized roadmaps with clear success metrics
- Stakeholder fluency: You create alignment across merchandising, ops, engineering, and product peers by anchoring to strategy and measurable outcomes, and you write and present clearly for technical and non-technical audiences
- Ambiguity and ownership: You have 7+ years of product management (or equivalent product / engineering leadership), including substantial time on catalog, PIM, commerce data, or similar systems products. You create clarity under uncertainty and make decisions when process is still being defined
- Location & travel: Located in the United States; willing to travel to customer sites and/or conferences (~1 trip per quarter)
If you don’t meet 100% of the qualifications above, you should still consider applying.
Nice to Have
- Bachelor’s degree in a technical, scientific, or quantitative field, or equivalent experience
- Healthcare / DME familiarity (HCPCS, supplier catalogs, medical product taxonomies)
- Hands-on experience with CMS / PIM products used by merchandising or content ops teams
- Experience in a fast-paced startup environment
- Familiarity with AI-assisted catalog mapping, deduplication, or content enrichment (as a product problem, not as an ML researcher)
Who You Aren’t
- You’re not a solo act. Our PMs lead by influence. They thrive in a team-based environment and believe in making decisions with broad input.
- You aren’t someone who can only thrive in highly structured environments. We are a fast-paced startup where processes are still being defined and refined.
- You’re not simply a project manager or product owner. While aspects of those roles intersect with PM, they don’t define it. Our PMs are responsible for building products that solve customer problems in a way that works for the business.
- You aren’t indifferent or dismissive of the perspectives of users, stakeholders, or team members.
- You aren’t seeking a primarily clinician-facing or consumer-app PM seat. This role is catalog systems and operator tooling first: enterprise product data that powers clinical and supplier experiences and outcomes.
- You aren’t looking to be a taxonomy / content specialist hire. Merchandising owns deep taxonomy and content operations; this PM builds the product systems those teams run on.
Benefits
- Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
- Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
- 401(k) Retirement Plan
- Equity Incentive Plan
- Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
- Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
- Flexible Vacation Policy
- Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
- Home Office and Wellness Stipend
- Monthly Internet Stipend
- Annual Learning and Development Stipend
Base Salary (based on experience and level)
$170,000 – $220,000
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We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position.