Data Center Engineer

Pico · Chicago

Otherposted 2mo ago

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.

Purpose of the role:

Working within Pico’s and Pico’s clients’ various Data Centers in Chicago with some NY, Mexico and Canada, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.

Responsibilities and duties (include but not limited to)

This includes, but is not limited to the following services:

Equipment Rack and Stack
Cable, Label & terminate fiber or copper network cabling
Assist with the diagnosis of hardware and software - troubleshooting
Perform cabinet/cage audits
Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
Testing and troubleshooting of copper and fiber optic circuits
Perform migrations of equipment, power, or networking devices
Shipping and receiving packages in Office and co-locations
Receive, log, and store internal packages
Arrange access for internal and external customers
Order, receive, install, and test cross connects (copper/fiber)
Provide timely updates using a computer-based ticketing system
Perform and document inventory verification/counts and rack elevation
Monitor and report on power utilization in co-locations
Maintain overall Data Centre cleanliness and appearance
Work flexible shift schedules including rotational on-call coverage
Report to the facility within a 1hour average for emergency outage assistance
We operate many data centers across EMEA, the candidate will be required to travel throughout Europe, sometimes on very short notice, particularly in the short term.
Home base will be the New Jersey area

Education, Skills and background (incl. Education and Experience Requirements)

3+ years of experience in Telecommunications or Data Centre related field
In depth knowledge of Telecom structured cabling standards
In depth knowledge of network device / server deployment
In depth knowledge of DCO standards and operations
3+ years use of industry standard test equipment
Effective organizational skills and high attention to detail
Building Management System and Branch Circuit Monitoring experience
Strong troubleshooting skills
Professional business communication and interpersonal skills
Mission Critical Data Centre Facility Maintenance

Working Arrangements

The working days for this role are Tuesday to Saturday: Tuesday to Friday 4 PM to midnight and Sat 9 AM to 5 PM. Sunday availability on request. This is a non-office-based position. Travel between data centers in New Jersey (and occasionally beyond) will be required on an on-going basis. Home base is New Jersey, where we operate out of Equinix NY4, the travel is primarily within AMRS. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

Other important information

Physical demands of the position include:

Lift and handle up to 50 pounds
Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
Work under a raised data center floor
Climb ladders (up to a16 feet) to reach plenum spaces

IMPORTANT DATA PRIVACY INFORMATION:

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Full compensation packages are based on candidate experience and relevant certification.

Illinois Pay Range

$70,000—$100,000 USD

Be a part of Pico Family

Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.