People Experience & Program Manager

Product & ProgramPeopleHybridFull Timeposted 5mo ago

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

We're looking for an Employee Experience & Enablement Manager who will own, animate, and continuously design the end-to-end onboarding experience at Pigment as well as our internal learning programs.

This role sits at the intersection of program management, learning design, and employee experience. You'll maintain a structured, welcoming, and high-impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. This role will also expand into broader employee enablement and learning programs, supporting the People Experience Lead, and shaping how Pigment develops talent internally, including French regulatory training obligations.

What You'll do:

Own Pigment's onboarding program (POP)

Run and animate the end-to-end onboarding experience for all new hires globally
Ensure every new joiner quickly understands our product, culture, and how to be effective here
Build, maintain, and iterate a clear onboarding journey across the first week, month, and 90 days

Create an exceptional new hire experience

Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires
Facilitate onboarding sessions, welcome presentations, and orientation programs
Continuously gather feedback and iterate the experience
Work closely with stakeholders across the business to ensure content is meaningful and relevant

Run baseline learning programs & drive engagement

Own and animate the company-wide L&D calendar — including recurring programs, speaker series, and learning events
Drive learner participation and track completion rates across baseline programs
Ensure that all Pigmenaut-led onboarding sessions are organized, facilitated and that all content is updated
Experiment with AI-driven learning and automation to scale internal training
Develop targeted programs that support ongoing growth across teams
Data analysis and insights: monitor and analyse trends in our internal learning data and build reporting dashboards

Own French regulatory training obligations

Own Pigment's Plan de développement des compétences; design, document, and submit in line with legal deadlines
Manage OPCO declarations and actively recover training budget on behalf of the company
Promote the use of CPF (Compte Personnel de Formation) obligations are communicated to employees and tracked
Partner with Finance and Legal to ensure compliance and accurate budget reporting
Stay current on évolutions in French labour law affecting training obligations

Build the internal knowledge and enablement system

Create and maintain onboarding materials, documentation, guides, and playbooks
Keep onboarding content continuously updated as the company evolves
Build scalable enablement assets: videos, decks, learning modules, AI-driven resources

Partner across the company

Collaborate across the People Team, Revenue Enablement Team, Leaders, etc.,
Translate technical topics into engaging learning experiences
Work with managers to help them onboard their teams effectively
Help coach and build role-specific onboarding tracks with managers

Who You Are:

The ideal candidate is experienced in program management, L&D, learning design, behavioral psychology or product operations. A mix is even better!

Program builder mentality

You love building systems, frameworks, and programs from scratch and you love to iterate
You're highly organized, you know how to prioritize, and you are comfortable managing complex projects
Understanding which problems are supposed to be solved, having strategic thinking.
Knowledge of key areas of the employee lifecycle and how they interact with each other

French L&D regulatory fluency

You have a working understanding of the Plan de développement des compétences, OPCO funding mechanisms, and CPF obligations.
You know how to navigate compliance without it becoming a bureaucratic drag.

Hospitality mindset

You care deeply about the experience people have when joining a company
You know how to create moments that feel thoughtful and human, and that set us apart from other tech companies.
You understand culture change and change management

Great communicator & storyteller

Strong presentation skills - You love building decks, presentations, and learning content
You're comfortable facilitating sessions and presenting to groups of all levels

Builder with strong taste & passion for AI

You challenge the status quo and enjoy experimenting with new approaches
You're genuinely excited about using AI to reinvent how organisations learn and onboard
Comfortable with a variety of learning tech / tooling and AI

Languages

You speak French and English fluently

What We Offer:

Competitive package

The best health insurance with Alan Blue entirely free for you and your family

Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility

Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France

Trust and flexible working hours

Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London

High-end equipment (based on stock/availability) to do your work in the best conditions

How We Work:

Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet

Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community

Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission

Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment

Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.