The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The IT Senior Product Owner serves as the primary liaison between IT and Corporate Functions, supporting delivery and prioritization for technology teams supporting Finance, Accounting, Human Resources, and other corporate business areas. This role partners closely with business stakeholders to understand priorities, manage demand, define requirements, and deliver technology solutions that improve operational efficiency, compliance, reporting, and employee experience. The Senior Product Owner is responsible for maximizing business value while ensuring technology investments align with enterprise objectives and operational needs. Experience supporting corporate systems, including SAP and accounting-related processes, is highly desirable.
Responsibilities:
- Serve as Product Owner for IT teams supporting Finance, Accounting, Human Resources, and other Corporate Functions.
- Partner with other IT teams and business stakeholders to define priorities, maintain roadmaps, and align delivery with business objectives.
- Manage and prioritize the backlog to maximize business value and support organizational goals.
- Collaborate with stakeholders and other IT teams to define requirements, acceptance criteria, testing strategies, and release plans.
- Partner with IT Planning Managers, Scrum Masters, Release Train Engineers, and business stakeholders to refine, prioritize, and deliver work.
- Facilitate communication between business and technology teams to ensure successful solution delivery and adoption.
- Communicate delivery status, releases, risks, and key decisions in a clear and transparent manner.
- Drive continuous improvement of business processes, operational efficiency, reporting capabilities, and system functionality.
- Champion Agile principles and product ownership best practices while providing thought leadership and mentorship.
- Monitor delivery outcomes, stakeholder satisfaction, and business risks.
- Document all work in Azure DevOps in accordance with established standards.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree or equivalent experience required.
- Minimum 3+ years of experience serving as a Product Owner, Product Manager, Business Analyst, or similar role.
- Experience supporting Finance, Accounting, Human Resources, or other Corporate Systems functions preferred.
- Working knowledge of accounting, financial operations, and related business processes strongly preferred.
- Experience with SAP or other ERP platforms preferred.
- Strong understanding of Agile delivery methodologies, backlog management, requirements analysis, and stakeholder engagement.
- Demonstrated ability to manage competing priorities and balance short-term needs with long-term business objectives.
- Proven ability to exercise sound judgment, evaluate complex situations, and make informed decisions in ambiguous environments.
- Ability to influence outcomes and build consensus across diverse stakeholder groups without direct authority.
- Strong communication, facilitation, relationship management, and problem-solving skills.
- Experience translating business needs into effective technology solutions.
- Ability to work effectively in complex environments with multiple stakeholders, competing priorities, and evolving business needs.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.