Rackspace Technology · Los Angeles
Software Engineering
Location: Remote - Work from Home. Pacific Northwest-based preferred but not required. Periodic travel to the Seattle, WA metropolitan area required, up to 10%.
Key Responsibilities
Designs and architects scalable, resilient network solutions across routing, switching, fabric, and security domains
Leads complex troubleshooting efforts, including routing protocol issues, fabric/switching connectivity, and firewall policy conflicts
Architects and maintains Cisco ACI fabric environments, including tenant design, endpoint groups, contracts, and fabric integration
Architects and maintains Cisco SD-Access (SDA) fabric environments, including underlay/overlay design, fabric edge/border/control-plane nodes, and DNA Center-based policy and segmentation
Designs, configures, and troubleshoots BGP and OSPF routing environments, including route redistribution, policy control, and multi-site architectures
Architects highly available switching infrastructure across Nexus, ACI, and SD-Access fabric environments, including VXLAN/EVPN-based segmentation and fabric-based redundancy to eliminate single points of failure
Configures, maintains, and troubleshoots Palo Alto Networks firewalls, including security policy design, NAT, VPN, and threat prevention
Designs and manages network access control (NAC) policies and device compliance using Forescout or Aruba Clearpass.
Serves as an escalation point for high-level, service-impacting network issues
Identifies, reviews, and recommends security postures to peers and appropriate security teams
Researches, evaluates, and recommends hardware, software, and vendor solutions based on cost, performance, and business need
Leads implementation planning prior to installation of network hardware such as routers, firewalls, wireless controllers, and switches
Develops project plans and task lists for network initiatives, and participates in peer design reviews
Partners with vendors and third-party providers to evaluate and integrate new equipment and services
Creates and maintains technical documentation, network diagrams, and standard operating procedures
Mentors and provides technical guidance to less experienced engineers
Participates in on-call support rotation per team design
Architects and implements automation and infrastructure-as-code pipelines (Python, Ansible) to drive configuration consistency, enforce compliance, and accelerate policy deployment across the enterprise network and security fabric
Knowledge
Advanced knowledge of the design, configuration, installation, maintenance, and upgrade of enterprise network environments
Advanced knowledge of TCP/IP, OSI model, and switching technologies
Advanced knowledge of BGP and OSPF design, troubleshooting, and optimization
Advanced knowledge of Cisco ACI architecture and data center fabric design
Advanced knowledge of Cisco SD-Access architecture and campus fabric design
Strong knowledge of network security architecture, including Palo Alto Networks firewall policy design and segmentation strategies
Strong knowledge of network access control (NAC) concepts and enforcement using Forescout
Working knowledge of equipment from multiple vendors, such as Cisco, Juniper, Palo Alto Networks, and Brocade
Skills
Network Architecture & Design
Network Automation & Infrastructure-as-Code (Python, Ansible)
Complex Troubleshooting & Root Cause Analysis
Network Rack & Patch-Panel Design
Network Service Monitoring Systems
Technical Documentation & Network Diagramming
Process Improvement
Client/Customer Service
Coaching & Mentoring
Education
• High School Diploma or regional equivalent required
• Bachelor's Degree required, preferably in a field related to the role. At the manager’s discretion, additional relevant experience may substitute for the degree requirement
Certifications
CCNA or higher required (Routing and Switching, Enterprise, or Data Center track); CCNP or CCIE preferred
Wireless certifications a plus
Experience
8 - 11 years of experience in the field of the role required
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About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.