Director, Beyond Insights

OtherRemoteposted 2w ago

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Role Overview

Real Chemistry is looking for a Director, Beyond Insights to help lead our analytics program for our media and omnichannel clients, defining reporting frameworks that capture media performance and key business outcomes and driving optimization efforts. You will be responsible for developing the tracking infrastructure and creating data-informed narratives that connect media investment to real-world business opportunities and challenges. Reporting to the VP, Beyond Insights, your role will involve elevating and optimizing current media and omnichannel reporting programs, processes, and outputs, as well as finding innovative ways to support clients with a data-driven focus in collaboration with teams across Real Chemistry.

Location: This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

Primary Responsibilities

Drive Real Chemistry’s Beyond Insights reporting and analytics program across our media and omnichannel client portfolio
Own the media measurement and reporting framework — defining KPIs, dashboards, and performance narratives that show how media programs are performing and where to optimize
Serve as the liaison to the VP, Beyond Insights, and collaborate closely with the media, data engineering, and strategy teams and cross-office peers to enhance Real Chemistry’s data initiatives, analytics programs, and practices
Lead cross-functional projects using data modeling and analysis techniques to uncover insights that guide media strategy and investment decisions
Examine, interpret, and communicate the results and business impact of media and analytical initiatives to key internal stakeholders and client teams
Support omnichannel initiatives and coordinate with marketing technology on methodology and execution of customer campaigns
Develop and own analysis approaches for engagement activities, targeting analysis, media reporting, and ad hoc requests with a focus on omnichannel
Develop models and synthesize recommendations on the best path forward for specific products
Oversee projects and provide guidance to project teams on research and client-related issues
Own and direct all aspects of client development and direction, ensuring client satisfaction with project deliverables
Manage direct reports and mentor staff outside of direct report responsibility\
Provide subject matter expertise to internal and external customers

Qualifications

Minimum of 10 years of analytics and reporting experience, with a background in pharmaceutical media and digital marketing (combination of client and agency experience preferred)
Hands-on experience measuring and reporting on paid media programs across HCP and consumer audiences, including omnichannel campaign performance
Expertise with Tableau or PowerBI and programming languages like SQL
Familiarity with syndicated data sources (e.g., IQVIA, claims data, etc.)
Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations
Excellent communication, interpersonal, and management skills
Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources
Strong problem-solving, quantitative, and analytical abilities
Demonstrated ability to prioritize and manage workload and meet project deadlines
Must enjoy working in a demanding environment as a key member of a dynamic, team-based organization

The Ideal Candidate

Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea
Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond
A culture carrier. You embody Real Chemistry’s values of Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I.”

Pay Range: $120,000 - $165,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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