Shift · Los Angeles
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Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.
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Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Learn more at www.shift-technology.com
Our super-duper Engineering Team lies at the core of the value we offer to our customers. We solve complex problems by working not only within our squads, but also by working collaboratively with other teams across the organization. If you are excited by solving complex technical challenges, this is the right place for you!
ABOUT THE ROLE
We’re looking for an Architect to set the technical direction and standards across three squads, bridging the gap between Engineering, Data Science, and Infra/Security to ensure our Azure-based services are scalable and reliable, while keeping the developer experience as high as we can. Our services must be easy to build, thoroughly tested, deployed confidently, fully observable so maintenance is not an issue. A key focus will be implementing robust API and event-driven designs that allow our services to seamlessly power our future product and new agentic AI tools.
The architect will champion best practices, mentor engineering teams, and oversee API management solutions that support the organization’s modernization and digital transformation priorities.
The second part of the Architect responsibility will be around the way we want to build agentic AI capabilities at Shift. In the long run, we will need to have a coherent way to develop, configure and maintain our agents or chatbots. The target will be a good balance between speed, flexibility and re-usability, security and budget management, to provide the most value in our products.
WHAT YOU’LL DO
You will have a dual mission. On the one hand, you will handle more API-related architecture responsibilities:
On the other hand, you will play an active part on designing the way we want to build agentic AI capabilities at Shift, through:
WHAT WE ARE LOOKING FOR
In order to be successful in this high-level and deeply strategic position, we are looking for a rare combination of skills..
From a tech perspective, the following list is non-exhaustive:
Must-have:
Nice-to-have:
At Shift Technology, we hire talented people and we believe that how we get things done matters as much as what we achieve. We have built a list of 10 High-Impact Behaviors representing the mindset and actions that define success for all Shifters. Some of them would be key to succeed in this role:
Recruitment process
#LI-RH1 #LI-HYBRID
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.