Portfolio Operations Support Specialist – CVC Investment Portfolio Management

Requirement: Bilingual in Korean & English

Pay Range: $32/hr - $42/hr

Job Summary:

We are seeking an Operations Support Specialist to assist with the post-investment management of our CVC investment portfolio. This role will support the ongoing administration of completed startup and fund investments by regularly requesting required materials, organizing received documents, and updating internal files, dashboards, and systems.

This position does not require advanced investment expertise. Instead, attention to detail, reliability, strong Korean communication skills, and accurate document and data management are essential. The role will involve email- and document-based communication with the Korea headquarters, U.S. entity, venture investment team, and portfolio companies to ensure smooth and stable execution of investment-related operational tasks.

Responsibilities:

Requesting and Collecting Materials from Portfolio Companies and Funds

• Request periodic materials from portfolio companies and investment funds after investment completion 
• Send email requests and follow up on a quarterly basis or as needed 
• Collect and organize the following materials from startup portfolio companies:
  • Investment ownership confirmation or confirmation letter 
  • Cap table 
  • Financial statements or key financial information 
  • Other materials required for internal reporting 
• For fund investments, collect and organize the following materials from fund managers / GPs
  • Quarterly reports 
  • Capital account statements 
  • Capital call notices 
  • Distribution notices 
  • Tax-related documents and other relevant materials 

Document Organization and File Management

• Save received materials according to designated folder and file structures 
• Organize documents by portfolio company and fund 
• Identify missing materials and follow up as needed 
• Update existing files and manage document versions 
• Maintain supporting files required for finance, tax, audit, and reporting purposes by the Korea headquarters and U.S. entity 

Dashboard and System Updates

• Update internal dashboards based on received materials 
• Enter basic investment-related information, such as investment amount, ownership percentage, latest financial information, and valuation-related reference data 
• Update internal management systems or spreadsheets 
• Track update history and missing items 
• Organize data so that the investment team can easily access required information 

Internal Communication Support

• Support document requests and information sharing with the Korea headquarters and U.S. entity 
• Assist with communication among the investment team, finance team, tax team, audit-related personnel, and other internal stakeholders 
• Send document request emails to portfolio companies or fund managers when needed 
• Support the collection and submission of materials in line with regular reporting schedules 

Other Operational Support

• Organize and archive investment-related documents 
• Prepare basic data required for internal reporting materials 
• Support quarterly and annual reporting schedule management 
• Assist with simple operational tasks to improve the post-investment management process 

Qualifications:   

• Professional proficiency in Korean and English required
• Bachelor’s degree or equivalent practical experience preferred
• 1–3 years of experience in administrative support, operations, document management, finance operations, or similar roles preferred, but not required
• Prior experience in VC, finance, investment operations, or fund administration is a plus, but not required
• Ability to read, comprehend, and classify business-level English emails and documents
• Proficiency in Excel or Google Sheets 
• Ability to organize documents and data carefully and accurately 
• Ability to conduct timely and diligent follow-ups according to set schedules 
• Responsible and detail-oriented approach to repetitive and detail-heavy tasks 
• Ability to communicate calmly, clearly, and accurately with multiple stakeholders 

Required Skills and Competencies:

• Attention to Detail and Accuracy: Ability to accurately manage detailed information such as investment amounts, ownership percentages, dates, document names, and file versions
• Diligent Follow-Up Skills: Ability to regularly contact portfolio companies or fund managers, track responses, and identify missing materials to ensure timely receipt
• Strong Korean Communication Skills: Clear, polite, and professional Korean email writing skills to communicate effectively with the Korea headquarters and internal teams
• Professional English Comprehension: Solid understanding of business English emails and documents to communicate smoothly and effectively with overseas portfolio companies, fund managers, and the U.S. entity
• Responsible Document Management: Ability to systematically store and manage documents according to internal guidelines for audit, tax, finance, and internal reporting purposes

Ideal Candidate

• The ideal candidate is someone who is stronger in operational support and administrative management than in professional investment review, and who can reliably and carefully handle repetitive tasks such as requesting, organizing, and updating materials. This person should also be able to communicate clearly and politely by email and provide stable support.

What This Role Does Not Require

• This role is not responsible for investment decision-making, company valuation, financial modeling, investment review, tax analysis, or accounting judgment. Therefore, advanced VC investment expertise or specialized accounting/tax knowledge is not required. However, because the role involves handling investment-related materials, basic numerical sense and document management skills are necessary.