Service Technician

Requirements of the Service Technician:

• High School diploma or GED preferred, or equivalent combination of education and experience 

• High level of technical aptitude a must 

• Computer literacy, including experience with Microsoft Office 

• Firm working knowledge of industry concepts, practices and procedures. Familiarity with service equipment and its function 

• Advanced project and process management abilities 

• Ability to effectively establish rapport, present information and respond to questions from managers, customers and the public 

• Ability to solve practical problems and deal with a variety of concrete variables  

• Ability to interpret a variety of instructions furnished in written, oral or schedule form 

• Ability to work independently and with a team.  Must have willingness to pitch in and help with any/all tasks that are needed in the office during the workday

Benefits of the Job:

• Hourly rate starts at $28.00 per hour, commensurate with experience. 

• Health Insurance provided with a company contribution to premium that is based on salary level. 

• Company matching HSA contribution.  

• 401(k) with a 30% match on the first 15% the employee contributes. 

• STD/LTD 

• Life/AD&D 

• PTO 

• Paid Holidays 

• Parental Leave 

Responsibilities of the Service Technician:

• Providing customer support and service for all products sold 

• Managing the service pipeline and turnaround time 

• Completing service projects to factory specifications 

• Providing estimates and purchase orders for customers 

• Checking and calibrating new equipment prior to sale 

• Coordinating with sales team to build relationships with customers  

• Assisting with in-store sales and support