Socure · New York
Product & ProgramProductRemoteFullTimeposted 4d ago
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
Socure Launch is our self-service offering for emerging fintechs and growth-stage companies. We are looking for a Growth Product Manager to own activation, onboarding, and time-to-value across the Launch experience.
This role is ideal for a highly analytical, customer-obsessed builder who thrives in ambiguity and enjoys combining product management, experimentation, customer research, and hands-on problem solving. You will work directly with fintech customers, run rapid growth experiments, and help shape the future of Socure's PLG motion.
Own the end-to-end Launch activation funnel, from signup through first meaningful production usage.
Define and optimize activation metrics, onboarding success criteria, and time-to-value
Design and run rapid experiments across onboarding, product experience, packaging, and messaging
Identify friction points through funnel analysis, customer behavior data, and direct customer feedback
Translate learnings into product improvements that drive measurable growth
Develop a deep understanding of fintech customer workflows and needs.
Conduct customer interviews, onboarding reviews, and integration discovery sessions
Identify unmet needs across identity, compliance, onboarding, and trust workflows
Turn customer insights into product recommendations, roadmap priorities, and scalable playbooks
Partner with key fintech ecosystems and growth channels.
Support onboarding experiences for VC, accelerator, embedded finance, and platform partnerships
Identify repeatable patterns that improve activation and retention within strategic customer segments
Help shape product experiences tailored to fintech and developer-first customers
Operate as an owner in a fast-growing business.
Partner closely with Engineering, Design, Solutions Engineering, Support, and GTM teams
Create the instrumentation, reporting, and operational foundations needed to scale Launch efficiently
Convert recurring customer and operational challenges into productized solutions
2–4 years of experience in Product Management, Growth, Product Operations, Solutions Engineering, or a similar role
Experience in fintech or adjacent markets such as payments, banking, lending, identity, fraud, or compliance
Strong analytical skills with experience using product analytics, SQL, BI tools, or experimentation frameworks
Demonstrated ability to ship products, features, experiments, or process improvements end-to-end
Comfortable operating in ambiguous, early-stage environments with high ownership and limited structure
Most importantly, you are:
Experiment-driven: You use data and rapid testing to drive decisions.
Customer-obsessed: You spend time with customers and seek firsthand understanding of their problems.
High-agency: You move between strategy, execution, analysis, and operational work without waiting for direction.
Builder-minded: You enjoy creating scalable systems, not just identifying problems.
Success in this role will be measured through improvements in:
Activation rate
Time-to-first-value
Onboarding completion
Early retention and engagement
Partner and ecosystem-sourced growth
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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