Inside Sales Representative

Join TD SYNNEX, a global leader in IT distribution and solutions, and build your sales career at the center of the technology channel. As an Inside Sales Representative, you will drive new and existing business with resellers and partners through proactive outreach, consultative conversations, and exceptional customer service. You’ll qualify leads, nurture relationships, guide new customers through the reseller onboarding process, and collaborate with cross-functional teams to deliver a best-in-class experience. This role is ideal for a detail-oriented, hands-on professional who thrives in a fast-paced environment, enjoys outbound prospecting, and is motivated by achieving results. You’ll receive training, tools, and support to grow your skills and accelerate your career at TD SYNNEX.

What you’ll do

• Manage, grow, and develop a defined portfolio of reseller and partner accounts.

• Conduct outbound prospecting (including cold and warm calls) to generate qualified opportunities.

• Consistently meet or exceed daily activity goals and sales targets (calls, talk time, orders, revenue, gross profit).

• Respond to inbound inquiries and provide timely, accurate information to customers.

• Recommend products, solutions, and service programs aligned to each customer’s business needs.

• Provide pricing, availability, ETA, and shipping updates; set clear expectations and follow through.

• Accurately process orders and maintain backorder status, substitutions, and combinations as needed.

• Guide new customers through the reseller application and onboarding process.

• Maintain complete and current customer profiles and pipeline data in CRM.

• Initiate Return Merchandise Authorizations (RMAs) and coordinate with customer service where applicable.

• Partner with Business Development Representatives and field sellers to expand accounts and close opportunities.

• Participate in TD SYNNEX training programs and attend partner/industry events; occasional extended hours or weekend commitments may be required.

What you’ll bring

• High School Diploma required; post-secondary education an asset, plus at least 6 months of inside sales experience or two years of industry-related experience.

• Bilingual in French is an asset.

• Strong communication skills (written and verbal), active listening, and a customer-first mindset.

• Proven ability to meet activity and revenue goals in a high-energy, call-driven environment.

• Detail orientation with strong organizational skills; able to manage multiple tasks and deadlines.

• Sales acumen with consultative, solution-oriented approach; comfortable with cold calling and lead qualification.

• Proficiency with MS Word and Excel; experience with CRM systems is a plus.

• Collaborative, innovative, and self-motivated; builds positive cross-functional relationships.

• Flexibility to support occasional extended hours and weekend events when needed.

How you’ll grow and make an impact

• Learn the IT channel and portfolio through structured onboarding, ongoing training, and certifications.

• Develop consultative selling, negotiation, and account management skills with coaching and mentorship.

• Influence customer outcomes by matching solutions to real business challenges—earning trusted-advisor status.

• Build a strong foundation for advancement into roles such as Senior Inside Sales, Field Sales/Account Manager, Business Development, or Vendor Specialist.

• Earn recognition and performance-based rewards while contributing to the growth of TD SYNNEX and our partners.

Salary Range Requirement  

Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.   

• This salary range for this position is $50,000 - $55,000 CAD

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At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!