TEGNA · Charlotte
Otherposted 3w ago
TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
The Supervisor, Ingest Operations provides daily leadership and oversight of the TEGNA Stream Center's Ingest department, ensuring the accurate preparation, technical quality control, and timely distribution of content supporting more than 60 television stations. This role leads the Ingest team, oversees daily workflows, serves as the primary operational and technical resource for the department, and partners with internal teams and station personnel to ensure reliable, high-quality content delivery.
Essential Responsibilities
Leadership & Operations
• Lead, coach, and develop the Ingest team through performance management, training, mentoring, and regular feedback.
• Manage staffing, scheduling, workload distribution, and shift coverage to ensure continuous operational support.
• Oversee daily ingest operations, prioritizing work to meet changing deadlines and operational demands.
• Serve as the primary escalation point for ingest-related operational and technical issues, coordinating with Engineering and other departments as needed.
• Maintain department documentation, standard operating procedures, and training materials while fostering a culture of accountability, collaboration, and customer service.
Technical Oversight
• Oversee the ingest, preparation, quality control, and distribution of broadcast content, ensuring all media meets technical specifications and is available for on-air playback.
• Ensure proper scheduling and management of digital feeds, file transfers, recordings, satellite downlinks, and content distribution workflows.
• Oversee the use and maintenance of systems including Crispin Automation, Record Scheduler, WideOrbit Traffic, media asset management, routing, and broadcast automation systems.
• Support testing, validation, and implementation of new technologies and workflows while staying current on evolving broadcast technology and industry best practices.
Quality & Collaboration
• Ensure compliance with technical standards, FCC requirements, network specifications, and company policies.
• Monitor operational performance, identify trends, implement corrective actions, and drive continuous process improvements.
• Partner with Broadcast Operations, Traffic, Programming, Engineering, Sales, and station personnel to coordinate priorities, resolve issues, and provide exceptional customer support.
Qualifications
• Bachelor's degree in Broadcast Communications, Media, or a related field, or equivalent experience.
• Five or more years of broadcast operations, media operations, or content management experience, with previous leadership or supervisory experience preferred.
• Strong knowledge of television broadcast operations, media asset management, file-based workflows, and content distribution.
• Experience with Crispin Automation, Loading Dock, Record Scheduler, and WideOrbit Traffic preferred.
• Working knowledge of broadcast routing systems, automation systems, file servers, and related broadcast technologies.
• Strong troubleshooting, organizational, communication, and customer service skills, with the ability to perform effectively in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft 365 applications, including Excel.
• Must be willing to work onsite in Charlotte, NC, and support a 24/7 broadcast operation as needed.
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.