Thermo Fisher Scientific · Bengaluru
Customer Supportposted 6d ago
Work Schedule
First Shift (Days)Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
This is a fully onsite role based in our bioanalytical laboratory at 8700 Quioccasin Road in Richmond, VA. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.
Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening.
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
Discover Impactful Work:
Provides system analysis and maintenance of new and existing laboratory instrumentation at various sites. Works with staff of various departments and produces requirements and facilitates the validation and qualification for laboratory instrumentation. Troubleshoots, repairs and improves instrumentation laboratory equipment, and interacts with vendors for demonstration of emerging technologies for enhanced throughput of samples. Tests, supports the introduction, and provides ongoing support of new technologies via interaction with the various departments.
A Day in the Life:
• Perform unit system Preventive Maintenance (PM) and Remedial Maintenance (RM) and Calibration, as well as validation testing to the department's LC/MS (Liquid Chromatography / Mass Spectrometry) equipment. Experience with Sciex and Thermo Fisher mass spectrometers preferred.
• Prepares detailed system specifications based on user requirements for instrumentation for the purpose of coordinating demonstration units with vendors.
• Develops/supervises instrumentation validation protocols for introduction into
mainstream analysis.
• Prepares system documentation, including requirements document, specification document, test plans, user manuals, and SOPs for instrumentation.
• Oversees installment of new instrumentation. Trains staff and coordinates deployment to operational areas. Troubleshoots and trains oncoming staff in the troubleshooting of existing instrumentation.
• Oversees/supervises junior level staff responsible for the same tasks.
• Discovers and implements ways to increase instrument performance and productivity.
• Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.
Keys to Success:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly
related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, and Abilities:
• Knowledge of mass spectrometry, liquid chromatography, relational databases, and
instrumentation operation/ data reduction and troubleshooting
• Knowledge of systems in use at PPD or within the CRO/Pharmaceutical industry
• Strong interpersonal skills
• Strong communication skills
• Attention to detail and ability to multi-task
• Ability to train others
• Ability to work in a collaborative team environment
Working Conditions and Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
•Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
•Able to work upright and stationary and/or standing for typical working hours.
•Able to lift and move objects up to 25 pounds.
•Able to work in non-traditional work environments.
•Able to use and learn standard office equipment and technology with proficiency.
•May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
•Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
Compensation and Benefits
The salary range estimated for this position based in Virginia is $100,000.00–$125,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards