Tunnl · Los Angeles
Manufacturing & OperationsResearchFullTime
About Tunnl
Tunnl is building a future where artificial intelligence enables organizations to connect meaningfully with the people who matter most. We help organizations conduct research at scale, define the right audiences, surface real-time insights, identify optimal communication channels, and measure changing attitudes over time.
Tunnl serves brands, agencies, and advocacy groups alike - organizations navigating complex communications, reputational, and regulatory landscapes. These teams need smarter, faster ways to make audience-informed decisions that stand up to scrutiny and resonate across stakeholder groups. Whether you're building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move from insight to impact with clarity & confidence.
Role Overview
Tunnl is hiring for a Research Analyst to join it's Research & Data Operations team to support the design, processing, and quality of it's research instruments. The Research & Data Operations team is composed of Tunnl's in-house experts across research operations, audience building, and audience activation workflows.
The research analyst will partner with Account Management teams to support the execution of both quantitative and qualitative research projects, including survey design, fielding, and QC as well as coordinating focus groups & IDIs including recruitment, designing discussion guides, and arranging venues.
The ideal candidate is a motivated self-starter who enjoys solving problems, works well in fast-paced environments, takes pride in getting the details right, and is eager to build technical and analytical skills in survey research and microtargeting. Candidates must be located in the DC-area.
Core Qualities
Attention to Detail
You catch errors others miss
You take pride in accuracy and clean work
Problem Solving Initiative
You don’t wait to be told what to do
You see a problem and try to solve it
Communication & Collaboration
You can explain complex ideas simply and clearly
You are comfortable asking questions when something isn’t clear
Curiosity & Learning Mindset
You are eager to learn new tools, concepts, and workflows
You are humble and open to feedback
Understanding the “Why”
You look beyond the task to understand the real goal
You think about how your work impacts the bigger picture
Responsibilities
Collaborate Across Teams
Work with Account Management, Strategic Research, and Product teams
Join internal and client meetings, take notes, and support follow-ups
Learn how different teams contribute to delivering client value
Work with Data & Research Tools
Help validate datasets and review outputs for accuracy
Assist with data formatting, tagging, and basic processing
Learn how survey data is collected, structured, and analyzed
Build Skills & Improve Processes
Follow internal workflows and quality control processes
Document issues and help improve team processes over time
Continuously develop technical, analytical, and communication skills
Support Research & Client Deliverables
Assist in preparing client-facing materials such as data summaries (toplines, crosstabs), slide decks, and memos
Ensure outputs are accurate, well-formatted, and easy to understand
Support teams in turning data into clear, actionable insights
Support Survey Execution
Assist with survey programming and testing (e.g., logic, skips, quotas)
Monitor fieldwork and flag unusual patterns or issues
Conduct quality checks on surveys and data outputs
Required Qualifications
0–2 years of experience in survey research, market research, marketing or communications campaigns, analytics, or equivalent (internships or academic experience considered)
Strong attention to detail and communication skills with demonstrated ability to catch and resolve errors
Comfort working with structured data and large datasets
Proactive team player that wants to join a high performing team and is curious about research
Preferred Qualifications
Experience in public affairs, brand insights, political campaigns, or market research
Familiarity with concepts like survey weighting, quotas, probabilities, and more
Exposure to reporting outputs such as banners, crosstabs, memos, or presentation decks
Exposure to different programming languages, like SQL, R, Python, etc.
Strong written communication skills for summaries and client-facing outputs
What Success Looks Like
Your work is accurate, organized, and reliable
You proactively catch and fix issues before they escalate
You become a trusted support partner to your team
You develop stronger technical and analytical skills over time
You begin to contribute ideas — not just execute tasks
Why You Should Apply:
Join a team driven by curiosity, teamwork, integrity, and a shared passion for solving big challenges.
A friendly, welcoming, and supportive culture with regular social and team events.
Comprehensive benefits with excellent medical, vision, and dental coverage.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Employer-paid life insurance & short-term & long-term disability, with other voluntary additional coverage available (accident, critical illness, hospital indemnity).
Flexible hybrid work policy.
Flexible paid vacation plus 80 hours of paid sick leave.
10 paid company holidays per year.
401(k) plan with 100% match up to 3%, plus 50% match up to 5% (subject to IRS limits).
Cell phone reimbursement stipend.
Monthly parking or commuter stipend for VA-based employees.