Quality Assurance Technician

Overview

US Conec is seeking a Quality Technician to support incoming inspection activities, quality assurance processes, and documentation control while helping ensure compliance with internal and customer quality requirements. This role collaborates closely with Quality, Engineering, Logistics, and external suppliers to maintain product quality, support investigations, and drive operational excellence across the organization.

Responsibilities

• Perform incoming inspections and dimensional verification of externally supplied products to ensure conformance to specifications and quality standards.
• Operate precision measurement equipment and inspection tools to evaluate product quality and support technical assessments.
• Assist Quality Engineering and Quality Management with investigations, root cause analysis, containment activities, and corrective actions.
• Conduct and support First Article Inspection (FAI) activities, including interpretation of engineering drawings and completion of First Article Inspection Reports (FAIRs).
• Develop and provide Certificates of Conformance and other customer-required quality documentation to support product shipments and compliance requirements.
• Respond to customer requests for compliance, certification, and traceability documentation.
• Support the administration of the calibration program, including scheduling external calibration services, performing internal calibrations, maintaining records, and assisting with out-of-calibration assessments.
• Facilitate document control processes, including document updates, approvals, distribution tracking, and maintenance of controlled documentation libraries.
• Lead and/or support internal quality audits to verify compliance with company procedures, industry standards, and quality system requirements.
• Assist warehouse and logistics operations as needed, including receiving, inventory put-away, order picking, and shipping support.
• Maintain accurate quality records and ensure proper organization, storage, and retrieval of inspection and compliance data.
• Collaborate cross-functionally to promote continuous improvement and support quality objectives throughout the organization.

Must Haves

• Associate degree in a technical discipline or equivalent combination of education and relevant experience.
• Experience performing quality inspections in a manufacturing, engineering, or technical environment.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Proficiency using precision measurement and inspection equipment.
• Working knowledge of Microsoft Office applications, including Excel and Word.
• Strong organizational skills with the ability to manage records, documentation, and data accurately.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively with cross-functional teams in a fast-paced environment.

Nice to Haves

• Experience with optical fiber, cable, connector, or related telecommunications products.
• Familiarity with ERP or material management systems.
• Experience operating or programming Coordinate Measuring Machines (CMMs).
• Experience performing visual inspections using microscopes.
• Knowledge of calibration systems, quality audits, and document control processes.
• Exposure to First Article Inspection Reports (FAIRs) and quality management systems.
• Understanding of supplier quality and incoming inspection processes.

What We Offer

• Competitive salary with performance-based bonus potential
• 4 weeks of PTO plus paid holidays
• Comprehensive medical, dental, and vision coverage
• 401(k) with employer match
• A collaborative culture focused on innovation and continuous improvement
• Opportunities for career growth within a global technology leader