Job Summary
The MRO Sales Manager is responsible for generating sales for Jet Aircraft Maintenance & other services. In addition, the MRO Sales Manager will develop a sales plan targeting new customers or upselling to current customers, and source to identify new prospects via Jetnet, Salesforce.com and leads through other avenues.
**Qualified candidates must be based in the Mountain or Pacific Time Zones, preferably near a large city / airport with major airline service**
Duties & Responsibilities
- Sell maintenance services, modifications, upgrades, and mandated equipment installations to Business Jet aircraft operators
- Collaborate with Avionics & Interior Sales to identify and act upon cross-selling opportunities and ensure coordinated communication with Western Aircraft customers
- Identify prospects in key marketing area, using Salesforce.com, Jetnet, market data, and team input
- Assist customer in determining the best maintenance solutions for their aircraft profile and personal preferences
- Accurately research and quote parts, labor and outside services for maintenance projects that fall within Western’s target product offering and airframes
- Negotiate customer terms and pricing with the goal of maximizing revenue and contribution margin, while remaining competitive in the marketplace
- Proactively work with Engineering to ensure quotes are accurate, and capabilities are available to handle the projects at hand
- Maintain a high level of customer service by responding quickly to questions, quote inquiries, and post-sale follow-up
- Actively participate in trade shows and follow-up after the show with business contacts and prospects
- Summarize quarterly results under agreed-upon measured criteria for follow up with direct manager
- Organize sales trips to meet with prospects, and set specific objectives for each trip, often in coordination with Avionics and/or Interior Sales
- Attend scheduling and sales meetings; provide input for improved processes to generate opportunities and resolve issues
- Positively interact with partner vendors to understand product details, value proposition, and opportunities to sell maintenance products
- Perform market analysis on target airframe markets and assist in developing sales strategies
- Perform other duties as directed
Qualifications & Job Requirements
- Minimum five (5) years’ experience in aviation services sales or management preferred
- Maintenance, repair, and/or overhaul background with corporate aircraft focus preferred
- Must possess a working knowledge of business aviation maintenance, manufacturers, and marketplace
- Proficiency, or ability to comprehensively learn, CRM software, such as SalesForce.com
- Strong proficiency with MS Office including creation of spreadsheets, quotes, databases, and reports in Excel & Word
- Experience utilizing Corridor to build and edit quotes
- Experience interpreting Maintenance Manuals, Service Bulletins, and other technical directives
Education:
- Bachelor’s Degree in Business or aviation related study strongly preferred or four years equivalent working experience in the general aviation industry
- Preferred technical aviation experience or A&P certification
Other Prerequisites
- Qualified candidates must be based in the Mountain or Pacific Time Zones, preferably near a large city / airport with major airline service.
- Pass pre-employment drug screen and background check
- Ability to obtain Airport Issued security badge
- Valid Driver’s License
Work Environment & Physical Requirements
- Work is performed primarily indoors in a temperature-controlled environment. Requires sitting for 6-8 hours a day. Occasional lifting and carrying of up to 50 lbs. Constantly requires clear vision to read printed materials and computer screens. Constantly requires repetitive movement of the wrists, hands, and/or fingers. Requires as much as 50% travel to visit customers, vendors, and attend trade shows; must be able to conform to TSA regulations for airline travel.
Available Benefits
- Medical, dental, vision
- Short term & Long term Disability - paid 100% by Company
- Life & Accidental Death and Dismemberment - paid 100% by Company
- Paid vacation, holidays, sick leave, jury duty, bereavement
- Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
- 401K & Roth 401k with employer match
- Flexible Spending programs
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.