Associate Director, Client Services, India

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

 

Role Summary and Impact 

Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations   

Reporting of the role 

Reports to the Director on the business. 

3 best things about the job: 

• Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. 
• Gain category insights 
• Grow your network and build planning skills across platforms within an agency committed to nurturing talent. 

Measures of success 

In three months, you would have: 

• Earned client confidence through flawless implementation and being approachable 
• Established strong internal relationships within functions for efficient navigation. 

In six months, you would have: 

• Demonstrated hands-on knowledge and the ability to converse across platforms  

In 12 months, you would have: 

• Independently lead and deliver campaign KPIs  

Responsibilities of the role:

• Ensure meticulous attention to detail and accuracy in all submissions
• Be proficient with all industry and agency proprietary tools  
• Oversee all aspects of client media campaigns across brands and media channels. 
• Supervise and design media plans using relevant tools. 
• Proactively offer client inputs and directions, ensuring responsiveness to client needs 
• Extract insights through data mining & competitive analysis  
• Initiate and drive quality analysis and cross-category case studies. 
• Seamless execution, and reconciliation of all campaigns  
• Anchor the conversations & build strong relations across SBUs 

Skills and Experience 

• Minimum 7 years of experience , with last 1 year in a similar role. 
• Possess inquisitiveness and a positive team player attitude. 
• Demonstrate excellent communication, presentation and interpersonal skills 
• Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.