VP, Clients (FTC)

2970 - VP, Client Leadership

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

About Boots

Join a business that combines a rich heritage with a bold vision for the future. At Boots, you'll be part of a team that touches the lives of millions of people every week, helping customers feel healthier, happier, and more confident. Whether you're driving innovation behind the scenes or delivering exceptional experiences directly to customers, you'll play a role in shaping one of the UK's most recognised and trusted brands.

You'll work in an environment that values collaboration, fresh thinking, and continuous learning. No two days are the same. One day you could be solving complex challenges, the next launching new initiatives that improve customer experiences or drive business growth. You'll be supported by talented colleagues who are passionate about what they do and committed to helping each other succeed.

As a business operating across retail, healthcare, digital, technology, supply chain and corporate functions, Boots offers opportunities to work on projects at scale while maintaining a strong sense of purpose and community. It's a place where ideas are welcomed, development is encouraged, and individuals are empowered to make a meaningful contribution.

This is more than just a job. It's an opportunity to build a career with impact, work with great people, and be part of a business that continues to evolve, innovate, and make a difference in communities across the UK.

Role Summary and Impact 

Managing Partner 

About the role: 

Are you passionate about clients and their business, leading teams to create unrivalled work that grows our client’s business and builds long term relationships with them?  

Boots is looking for an ambitious Managing Partner to join our Client Leadership Community — the voice of our clients in the agency. 

As the voice of the client across the agency, we’re focused on ensuring our clients will have their best agency experience during their time with Boots 

We’re looking for someone who can inspire clients and teams to create unrivalled work, help define the ways of working across the agency that deliver the best client experiences, and in turn grow our relationships with existing and potential new clients.   

In this role, you will: 

• Be responsible for the output delivered to the client across all contact points.  
• You will have a deep understanding of all elements of a client’s business, the category and industry in which they operate and use this knowledge to help deliver the client vision for growth.   
• Working with all specialists you will be able to connect with stakeholders across the client’s business, who may sit outside of your day-to-day team.   
• You will understand where the client sits in the client lifecycle and develop a plan for appropriate connection and contacts across the agency outside of the day to day. 

Drive vision collaboration and alignment 

• Engage and motivate a broad set of stakeholders across the agency, client and industry to deliver the client vision. 
• Work with specialist teams to build client roadmaps in areas outside of media comms e.g. data, digital, effectiveness. 
• Have a deep understanding of the client lifecycle – and anticipate client needs appropriate to that relationship stage. 

Recognise and convert opportunities. 

• Identify opportunities for growth outside of the core day to day connections with the client. 
• Explore and implement new commercial model and product opportunities to drive revenue growth. 
• Identify ‘gaps’ within Boots offer that can support client and agency growth through product development. 

Commercial and operational excellence: 

• Understanding of client profitability requirements and the ability to manage this with clients and with the team, building new team structures with the commercial team as required 
• Work with the matrix to resolve any operational issues and redesign processes as necessary. 
• Works with Lead to ensure accurate forecasting of current and growth opportunities is reported. 

Core skills: 

• Client Leadership experience  

You have an advanced understanding of how an agency operates, its positioning, its product offerings, alongside an advanced understanding of the broader group offering and specific businesses within it and how they can benefit your client’s business.  In addition, you will have a deep understanding of your client’s business and category beyond marketing, sharing that passion across the agency whilst nurturing others to build their knowledge to the same level.   

•  Problem solving 

You will have an ability to solve problems and utilise data and insight effectively.  You ensure any problem solving is mutually beneficial to all parties and can, in the main, act independently, engaging key stakeholders across the agency accordingly. 

•  Building and maintaining stakeholder relationships 

You will be a trusted adviser for senior marketeers within client organisations, understand how and when to engage core specialisms across Boots, collaborate more widely with partner agencies and industry partners.  You have an ability to advise senior clients, navigating them through complex business challenges, and when necessary, transform strained or tricky relationships. 

•  Effective communication 

You will be a credible and engaging speaker internally and externally, have an ability to deliver information and opinions succinctly to garner support, considering, and being sympathetic, to the views of those around you.  You understand the best data and information to share, when, and in formats that work for the varying requirements of our clients’ businesses. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

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