Staff Product Designer

Zscaler · San Francisco

Designposted 5w ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Staff Product Designer to join our team. This is a Hybrid (3 days - San Jose HQ) role, reporting to the Senior Manager, Product Design in the Product Management department. The AI-Native Staff Product Designer is a hybrid of world-class design craft, systems thinking, and the ability to build what they design with the help of AI. This role designs and delivers end-to-end product experiences across Zscaler’s portfolio, using tools like Figma alongside AI-powered design and prototyping tools - from discovery through execution. Working closely with Product, Engineering, Data, and AI teams, they create intuitive, cohesive experiences that drive adoption and retention while continuously evolving our UX practice as AI capabilities mature.

What you’ll do (Role Expectations)

Lead end-to-end product design for complex enterprise cybersecurity workflows across multiple Zscaler products, from discovery and concepting through prototyping, validation, implementation, and iteration.
Use AI-powered tools alongside Figma and other design platforms to accelerate ideation, prototyping, content creation, design exploration, and overall delivery speed.
Design intuitive experiences for data-dense, highly technical, and configuration-heavy environments, balancing usability, clarity, scalability, and power.
Translate concepts into working prototypes and implementation-ready solutions, including using AI to generate, refine, and commit front-end code in close partnership with engineering.
Partner cross-functionally with Product, Engineering, Content Design, Research, Data Science, and AI teams to define problems, align requirements, and deliver cohesive user experiences.
Evolve design systems, UX standards, and AI-native design practices while maintaining a high bar for quality across interaction design, visual design, accessibility, research-informed decisions, and team mentorship.

Who You Are (Success Profile)

You thrive in ambiguity, seeing dynamic environments and complex challenges as raw material to build something meaningful.
You act like an owner, operating with high integrity, a passion for the mission, and a seamless ability to bridge high-level strategy with hands-on execution.
You are a high-trust collaborator who embraces ongoing feedback with candor and respect, driving team success above personal ambition.
You are deeply customer-obsessed, building empathy for both internal and external users to champion their real-world needs from start to finish.
You are a pragmatic builder who is passionate about creating, iterating, and shipping value quickly without compromising on technical or functional quality.

What We’re Looking for (Minimum Qualifications)

Demonstrated AI-native mindset with active, daily use of AI tools (e.g., Claude, Cursor, or equivalent) to enhance design, build, documentation, and iteration workflows
8+ years of UX and/or Product Design experience, including at least 5 years designing for enterprise or B2B products
Strong product design portfolio showing shipped, world-class UX for complex enterprise products using tools like Figma or Sketch (portfolio link required)
Exceptional visual and interaction design skills with proven experience building, contributing to, and scaling global design systems
Deep understanding of front-end constraints (HTML, CSS, JS frameworks) with fluency in reading code and working closely with engineering implementation
Excellent communication skills, demonstrating clarity, directness, and strong cross-functional collaboration across multi-disciplinary teams

What Will Make You Stand Out (Preferred Qualifications)

Experience designing analytical or data-dense interfaces such as dashboards, workflows, monitoring, or configuration-heavy surfaces
Familiarity with IT, Cloud Security, or adjacent technical domains
Demonstrated AI-powered build capabilities, including using AI tools to generate code, prototype interactions, or automate design-to-code workflows

#LI-CM3

#LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$137,200—$196,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.